5178 Bluebonnet Rd, Baton Rouge, LA 70809
TollFree: (866) 926-6150
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I've never had such poor customer service with a business before. I hoped for a pleasant and exciting experience for my daughter but it was far but that. I realize that I chose the most expensive photographer in town but they do not have to be so unprofessional. From the uncreative and repetitive poses that they chose to use...it made placing an order very difficult. When they first set up the appointment to place my order-the young lady didn't seem to know what the prices for customizing the packages to our specific needs were. With everything that was going on with this session-I asked to just have my money back for the portion of the pictures that I had already paid towards. That was of course not an option. I agreed to let the owner sit with me to see if she could make the experience a bit better and we weren't a little more confident that we could be satisfied with the experience but after picking up the pictures yesterday and seeing what exactly $2100 looks like in pictures. I wasn't impressed at all. If I had to do it all again, I'd hire someone to do her hair and make up and go with another photographer that I've had great results with but doesn't provide the hair and make up option.