Guarantee Girls - Housekeeping & Maid Service
11870 Boylan Ave, Baton Rouge, LA 70809
Established in 1983
Voted #1 Maid Service by Baton Rouge Parents magazine. Guarantee Girls has provided quality home and office cleaning to Baton Rouge and the surrounding areas since 1983. Proprietor Ellen Folks saw a need in the community for a professional, dependable maid service in Baton Rouge. Her goal was to offer quality cleaning - done right the first time - at a reasonable rate. What began as a few women cleaning has now grown into a full-scale maid service operation. Today, we not only clean houses, but we also provide maid services for many businesses and apartment complexes in the area. All of our employees undergo background checks, drug screenings, and an extensive training program before ever stepping foot into your home. We are bonded and insured, and we only use professional products and equipment. No contracts are required.
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Love love love this company. Have tried many companies and this is the best. Denise has been to our home multiple times and everything is flawless. Nothing better than walking into your home and it sparkling, they truly treat your home like it is their own. When you call to make your appointment, Mariam makes you feel like a long time friend. The Folks family have created a company worth using time and time again. Thank you for upholding such impeccable standards!!!
Thank You Guarantee Girls! You were my birthday gift. And having someone clean my house as great as you did was absolutely the greatest gift. In fact, I will be buying you as a gift to some very special and very busy best friends. Not only did you clean better than I ever will—but considering the jam packed schedule I’m living—you may become more than a gift in my life. Yep, I’m thinking you are necessary part of my household expense because you save me time. Thanks again for doing such a great job.
04/07/2012Provided by Citysearch -
As a landlord, I have hired various cleaning companies to clean my properties. This one has to be one of the worst in town. Not only was only one person sent when I was told that two would come, but I was charged $163 to clean a 700 sqft apt. and she did a mediocre job. When she left, the floors were sticky, the kitchen countertops were still dirty, and the inside of the kitchen cabinets (I was told they clean those) had not been touched!
When I spoke to the owners, it was obvious that their ""services"" come with absolutely NO GUARANTEE and that money comes before customer satisfaction. They were very eager to pre-charge my credit card to ""reserve"" my appointment, but did not offer anything when it came to making sure was a satisfied customer. Their business should indeed be renamed ""THE NO GUARANTEE GIRLS""!
In light of their shady business practices I'm going to complain to the Bettter Business Bureau and also possibly contact the Attorney General's office.
I called and hired Guarantee Girls to begin cleaning my home last week...being a busy, Executive mother of 2 children, I needed an extra hand. (PLUS, for the record, I cleaned houses for 2 years while I stayed home with my children until they were each 1 year old.)
Not only did I pay $160.00 plus an additional $15.00 for gas, so they could drive to my house (That is only 20 minutes away) and clean it, they did a TERRIBLE job at that.
The beds were not neatly made, the covers were just thrown over the pillows. Also, (I have all tile and wood floors in my home..) They did not vaccuum or mop under any of the beds or tables in the house.(Obvious due to dust buildup and crumbs from the little ones.) Now outraged and curious, I checked to see if they dusted the furniture, (my daughter has a white bedroom set, so it is hard to see dust..) I swept my hand over the furniture to come up with the same amount of dust that was on top of it before they came over to clean. Last but not least....the 1/2 bathroom was not cleaned. Very disappointed and the only compensation offered was to ""come back out"", because that was their only guarantee.
They did not make a very good impression with me.... Who would want to hire a company who can't do their best and not care about the 1st impression they would make for their business? The only Guarantee they obviously offer is a guaranteed waste of money.
I have been a customer for 2 1/2 years now and I wouldn't dream of going back to the other places I have been. I am a working professional and mother of 3 children who are extremly active with sports.
When I began searching for a cleaning service, of course I tried the individual operators. I was constantly pushed off for ""big"" clients and I could never tell what the price was going to be.
When I began the relationship with Guarantee Girls, I was not only amazed at the professionalism their employees had, but the quality of work was out the park.
As with any working relationship, there are going to be some bumps in the road. Guarantee Girls strives to achieve an excellent rapore with their clients. My standards are pretty high and I expect excellent service for my money. I have some areas in my home that are a high priority. I addressed the concerns with a manager there and have never had to address the issue again. When my regular girl goes on vacation or is sick, I am notified my service will not be affected.
I am so glad that I found some help in my busy life!!
06/26/2008Provided by Citysearch -
The previous review sounds like sour grapes maybe a competitor of Guarantee Girls. I have been using the service for the last 3 years and couldn't be happier. I arrive home and my house is clean. When I have been there to let the girls in they are always professional and pleasant. One of the few services that has uniformed employees. Any special requests are handled. They go above and beyond to insure that I am satisfied. Will remain a customer for life!!!!!
06/10/2008Provided by Citysearch -
When I called to arrange for the cleaning I was told they were thorough. I needed my new home cleaned before I moved in. 2 girls showed up with dust rags, oven cleaner & a cheap vacuum. Within 40 minutes, the 2 girls told me they were finished. I had to send them back into the home two more times. Finally it was obvious that no matter how many times I sent them back to clean, they weren't going to do any more work. They tore up my carpet with their vacuum and one of the rather large ladies sat in a chair and broke it. I called the office to complain and they admitted the girl was large enough to break a chair, but denied ruining the carpet and only after saying I had a legal inspection document they admitted causing the damage. I would not recommend them to my worst enemy! I could go on and on about the poor cleaning job, but what's the point. How clean can a place get when all you have to clean with is dust rags & oven cleaner?