14141 Airline Hwy Ste 1UBaton Rouge, LA 70817Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
Stay Away! The deals & promises are not true. The end cost of products are more than if you just go to a regular retailer. The sales price is less, but by the time they add in shipping, handeling, & taxes, they are more, not to mention you still have to wait for it. They made promises they have not kept & there is NO REFUND and no negotiations!!!
The issue I have is that the sales rep (Jim Morgan) was not properly trained to deal with questions that did not have a pat, scripted answer. He became increasingly frustrated that some of my questions (and his answers) made Directbuy membership appear to be less of a value than being represented. He ordered me and my wife to leave the building or face arrest. Since the presentation was given to three couples in a group, he became concerned that the questions I asked and the answers he had to give, could ruin his chance of selling either of the other two couples on their $4,790 membership plan.
Near the end of Jim's presentation, he asked me about the price I paid for a front loading LG washer and dryer. I was supposed to say "$3,000 plus tax and delivery", to which he was supposed to flip over his little sales pitch card showing that Directbuy members only pay $2,182 for the same set. Only problem for Jim Morgan was that I answered that I only paid $2,200 including tax. Wrong answer! Read up on this outfit. Your research could save you a lot of grief and money!