Horrible service from the lady behind the counter and no apology when I brought it to the managers attention
Drive thru was jammed packed so I walked in, placed order and when I get to work I realized that my breakfast sandwich had no chicken on it! :( I tried to call to College Dr. location three times now but they don't answer. Horrible experience and my breakfast is ruined! :(
I usually go during 2am after i get off work and i am soo suprised of how good the service is. The people are always so nice. They have a virtue I do not have! They even offered to show me how thick the shakes are before I paid for it. Like I said, they go out of their way for your satisfaction!
I went after work at 12:30a.m. They charged my card wrong. They had me waiting in drive thru for at least 5 minutes (not a big deal, it's late). BUT My fries were dumped in the bag. They were also cold and old. The lady at the window blamed a coworker, said sorry, and shut the window in my face. No offer to fix my order. Just plain rude. I would give them negative stars if I could. Wish I wouldve caught the woman's name as well, so I could tell her boss. At least my hot and spicy mcchicken tasted fine. P.S. this has not been my only bad experience here, though typically the staff is nice.
Today I went into this store to get an order remade that was incorrectly done on yesterday. I was greeted by the manager and other staff that were very nice. I received a complimentary drink and several coupons, but most of all a sincere apology for their mistake. This was definitely outstanding customer service from the entire staff!! Hats off to this Hardee's Thank You!! See you soon!!
Old chicken and sides. Go to churchs or popeyes. Tv dinner fried chicken is better. It a taco bell/kfc but they should focus on one cuisine because they can't do both.
Not a good place to eat after 2pm. I usually go between 11-1p no problems. I do notice if a manger is there orders are correct and employees are polite, but when manager not there....not good for any one.
This place is pitiful... Terrible slow service and messed up everyone's order....waited 30 minutes for 2 orders chicken nuggets an had to get a refund because they never put the nuggets in to fry.... Lost my whole lunch break and no food !!!! Sucks !!!!
Food was good, not great. Clean. Employees very friendly. Can get 2 entrees and 1 side for $6+. Limited menu but sufficient. Egg rolls extra. Can get 3 entrees and 1 side for $8+. Serving sizes good. Would eat there again.
the drive thru service at this McDonalds leaves a lot to be desired. you could wait at the order screen forever and no one speaks or answers you between 5 and 6am. then you drive around to order, and are made to feel like you are inconveniencing THEM by ordering your breakfast. this happened every day last week and again this morning. my advice? don't go for breakfast ... it'll be lunch by the time they get to ya!