The owner is a lair and thief he doesn't do what you supposed to do please avoid this by any means! The owner is unprofessional and I heard that he sleeps with his femal employee and he pays them for sex!! You don't want a guy like this to be working in your house or by your daughters he's a swx addict!
**Buyer Beware** See Mid City Granite's Rating of "F" at the Better Business Bureau (BBB) https://www.bbb.org/baton-rouge/business-reviews/granite/mid-city-granite-in-baton-rouge-la-90018037/reviews-and-complaints?section=complaints Walter Duke, the owner of Mid-City Granite damaged my new cabinets by putting nails through the front of the cabinets, caught a protective cover on fire with my new Samsung range which damaged the glass top, didn't install the backsplash leaving gaps on the backsides of the countertops, the low quality sink fell out, we bought the sink from Walter for $250 and there's more issues. He promised he'd repair & replace the problems, after he left our house he ignores all attempts the BBB and we've made at contacting him. We made a mistake, he was around 20% cheaper than Lowe's and he could do the install 2 days later which sold us. I would advise; pay a little more and wait for a professional to install your new granite countertops. It's normally something you'll have to live with for a long time and I promise you Walter Duke will disappoint you.
We had a terrible experience with the owner, Gary of American Granite. They installed the wrong granite. I called to let them know a mistake had been made and immediately the owner stated that I was wrong. That I had indeed "picked out the granite that was installed"(it was significantly different). He insisted that we come to the store again to pick out the granite we wanted. So, of course we did. He proceeded to yell at us in the parking lot saying he would have never sold us that granite for the price we received. Of course, we have no idea the prices because we are looking at granite slabs that are not labeled outside. Gary accused me of calling him a "liar", I was just stating that a mistake had been made and can we fix it. He lost his cool, was very unprofessional, rude and will never accept that a mistake was made from his business. There are so many places that you can get granite, why take the risk!
best granite in town.did my house so beautiful ,he cleans behind him .came on time .the boss is such sweet heart .finish my house in just one week .thanks so much for ur beautiful work.
On 03-01-17, I contacted one of the owners(Nora O'Conner) and entered her store to make a selection of granite that I wanted for my countertops. During that time she was very rude until I explained to her that I already had my counter tops selected and was ready to pay her for her service. She then told me that she would be contacting me shortly for a measurement/installation date. However, after not hearing from her for a couple of weeks, I went back to her store to see if she could still do the work. Well, she then stated to me that the reason why I have not heard from her was because her husband(installer) did not feel comfortable coming to the my area of Baton Rouge!!!!!!! WOW! She should have told me that 3 weeks ago when we had an agreement to come to my house for measurements/installation. FYI, my area is predominately African Americans and I've been living here for over 20 years. I've never had any problems with any sub-contractors, service companies or even pizza delivery personnel.
Worst experience ever!!! Took over 3 month to put in. Installed wrong. Broke 3 sink which they refused to replace. Damage my cabinets. Owner and employees are incompetent and liars. It's been over 3 weeks since it has been installed and they have yet to come back to repair the broken granite they put in. In short they took my money and didn't complete. Avoid getting screwed and find someone else!!!
I would never recommend Roman Stones, LLC of Baton Rouge, LA to do any installation of granite countertops. Roman Stones does not provide quality work. The measurements are inconsistent and smaller than agreed in contract. Roman Stones worker and owner showed up late, left early, and did not even finish the job as per the contract. There have horrible customer service. They do not return phone calls or try to make the customer satisfied. A job that was supposed to be completed in 2 days has taken over 2 months and Roman Stones still hasn’t fulfilled the contract and installed all my backsplashes. Check out BBB reviews and you will look for a different company to work with. This company is the worst I have ever dealt with.
We had countertops, bAcksplash and fireplace re-stoned, they did a really good job! Although they Left a mess, there is still a little work to be done on the firelace, final touches, she won't return our calls, won't answer the phone when we call! We went to her shop, she told us to give her two weeks, it was two weeks Friday! The excuse of the flood does not work here because of the time lapse before!! Still nothing from her!! They left our house on July 20th and haven't been back!! I would NOT recommend them for work because you cannot depend on them to finish the job!! Unhappy customer!!!
installed granite, couple of flaws and short cut with glued in end.
DEFINITELY USE GRANITE EXPRESS IF YOU WANT THE BEST STONE AT THE BEST PRICE!!! If you are like me with Champagne taste on a Beer budget there is NO other source for affordable granite. Then You need to send it to Roman Stone Arts for the BEST PRICE for fabricating that stone. All the others kept the savings from Granite Express and did not pass it on to me. Now I am getting the Kitchen of my dreams thanks to Granite Express!