Dr Huynh is tops in my book.I used him 2 years ago he was very informative and as I am older and hard of hearing very helpful.The glasses he measured me for fit much better than any I have got in the past.I am going back this,or next week since it is time to get new glasses.
6201 Bluebonnet BlvdBaton Rouge, LA 70836
From Business: JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style…
America's Worst was a big disappointment gave me my free eye exam and a new prescription for eyeglasses. The employees are grossly misinformed regarding special offers on their own website and failed to offer me 2 pairs of progressive lined bifocals for a total of $99.95 purchasing frames which cost $59.95. They quoted me the price of $300.00 with 10% off with the 3-year membership using my 2 pair of old frames which isn't the best deal in town.
I have never experienced being verbally and emotionally attacked by a staff member. She identified herself as (Dr. Eric Thai's wife), in front of others patients, staff members, which included Dr. Eric Thai. She was belligerent and belittling in her attempt to communicate. I was only revisiting this location to secure requested information from my recent eye exam/frame fitting on (March 29, 2014)Instead, I was spoken to so disrespectfully. If that wasn't enough, she adamantly refused to give me all of my results. I know my insurance covered the entire visit, therefore; I vehemently question why I am only privy to a portion of my results? I was mishandled, disrespected, and treated with prejudice. No thought was given or exercised as it pertained to my rights as their customer of the last five years. The tone of voice used to address me was intentionally demeaning, furthermore; it was intended to incite an interaction that surely would have ended in an altercation. However, I had no desire to lower myself to her standard.Therefore, if you care less as to the overall treatment you'd receive at the hands of these unprofessional professionals, turn a blind eye and prepare to be blindsided.
Rude staff, particularly Becky. She acts like you're bothering her for doing her job. Dr. Patin is a nice fellow, but 6 months ago he recommended a new contact lens for dry eyes. From day one I had problems, but I had purchased them and sent in the bar code on the boxes for a rebate which I never received. So I thought I was stuck and had to finish them. After suffering through six months of uncomfortable lenses it was finally time to reorder. I asked to go back to the previous brand. They refused to order them without another exam. Another $35. After trying to explain the situation they refused to offer another alternative. I have never been so disappointed in an establishment. Would not recommend this place at all.
Great service. Had one hiccup with shipping, but it was taken care of without a glitch. Been doing business with AB for 10+ years and I haven't had any problems whatsoever. Highly recommended.
They have a wonderful location with easy parking. Soon as I walked into the business, I was greeted and assisted by someone named Azetha. She asked me why I came to their store, listened to me and gave me great suggestions and advice on what was best for me. When I saw the doctor, after being treated special by her, I was sold on the business. They instantly made me a future and repeating customer. I highly recommend using their services. I bought two pair of glasses.
Made an appt. with the Gonzales office thinking I was making it with the BR office for my two sons to have eyes checked. The Gonzales office takes VSP. The BR office does not. I called ahead to be sure my insurance was accepted. It is accepted but not for the dr. the appt was with. No one bothered to let me know this when making the appt. Found out when I rec'd a bill for $395! Imagine my surprise! Called office manager to see if they would work with me since I assumed because Gonzales accepted VSP they did, too (my mistake). Also to find out why they did not let me know when the appointment was made. I chose him because we have all seen him before. Called the office manager back after about a week later to follow up. After leaving 4-5 messages for a week straight, she finally called back to let me know the drs. had decided the charges would remain with no sort of adjustment. So very disappointed! Won't make same mistake twice!
I spent 1000.00 buying my daughter two pair of glasses and contacts and two pair glasses for myself. They store is worthless. After 5months I am still trying to get my glasses. First the five minute eye exam was wrong so I had to have another one. Then the bifocal was in the wrong place on one of the frames and the other frame was too small so I had to have them changed. One pair came back with the first prescription so I had to take them back. They never sent them in to be fixed and gave them back to me with the same prescription. I took them back and even I called the next day to make sure they were sent in. Now after ten days they can't find them. How anyone can achieve this level of incompetence is amazing. So now I have to call the manager tomorrow because she isn't in or will not take my call. With my daughters contacts, they are not right because one is blurry. I told her we will go elsewhere and get 1) better service and polite service and 2) get the right prescription.
I love Dr. Thai. I really do. And the only reason I put up with his so-called assistants is for his excellent services. I can't tell you the amount of times they miscommunicated to him what exactly I needed. Fortunately, he is patient and understands English, whereas his assistants do not. Would help if they were bilingual or something.Secondly, the assistants are very chatty to one another. They hardly pay any attention to whoever walks in and you have to be a little rude to get them to service you. (I hate that)They also have no idea how insurance works (as you may see from other reviewers). Ex: The last time I went I knew I didn't need new glasses, just new lens prescription. After the exam , the lady helping me insisted I pick a new pair, and assured me the insurance would cover it. Well, it didn't. And they were pricey glasses. Then she realized her mistake and tried to fix it in her system.Something that should have taken me 15 minutes to order took about an hour. Ridiculous.Don't go here if you're in a rush, that's for sure. I don't know how much more of his "assistants" I can take.
ive been wearing glasses for 30 years and have bought quite a few pairs but never had an optician as helpful as the one at vision for less, Serena took her time and truly helped me with picking out frames that look the best on me, being honest about what looked the best on me, i was very satisfied with my service there and ended up getting 2 pairs that i love. Thank You Serena and keep up the good work, Rhonda Perrone