Baton Rouge, LA Directv Authorized Dealer

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Helpful Reviews 
Cox Solutions Store
angaler.davismarcell rated

Went in just to pay my bill . The check in pad didn't take my info in. So after waiting 15 minutes a some else comes in its works . NOW DONE WITH THE ONE CUSTOMER TWO WORKERS WERE HELPING THE LADY TELLS THE CUSTOMER SHE SEES ON HER SIDE OF THE ROOM TO COME ON. ONCE I POINT OUT I WAS THERE AHEAD OF HIM & THE PAD DIDN'T TAKE MY INFO. SHE TELLS ME "OH I'M SORRY BUT I'LL BE WITH YOU I A MOMENT" !This isn't good customer service after you have spend your time seating around waiting to be seen. I LEFT!

Cox Solutions Store
Joe Z. rated

So apparently I have to pay an Early Termination Fee because I am moving out of Cox's service area for my intern in Houston. I specifically asked when I set up the account that if the situations come that I have to move to a different area that they don't cover would I have to pay any kind of termination fee. The rep told me know. Now that exactly a year later I have to move to another state they told me that the price lock was signed for 2 years and that to cancel early I need to pay the $120 ETF. Pretty much I was lied to straight to my face and they aren't holding anybody accountable. I went ahead and report them on BBB.org.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Update: So after taking matters into my own hands I was reached out to by Cox and was told that I will be credited the ETF. So now I will see if they actually follow through when the final statement comes in.

Cox Solutions Store
marilyn.fournet rated

I have used three different cable servers before I signed up for Cox here in B.R. I really had no other choice where I live at St. James. None of other servicices required a subscription to receive TCM. Before I moved here from MS, I used AtTU and received much a much better line up for the same price I am paying COX. I have been communicating with ATTU in a attempt to at least get some idea as to if and when I will be able to join them again. So far I have a case number but have no idea what the future will bring.

Cox Solutions Store
goldengirl.layla rated

I give them two stars, but I am paying for 4 stars or better! It's just not a good value. As soon as At&t gets u-verse to my street, I give them a try.

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