We sent our daughter there from 12 weeks until 14 months. She loved the place. However, unbeknownst to us, the staff had this idea that we weren't happy, even though we stated that we loved the place on several occasions. This all came to a head when we were calling to let them know that we wanted to put our unborn on the waiting list. One of the directors proceeded to berate my husband for 20 minutes about how we complain too much and that we didn't need to let them know if our daughter had diaper rash because they already knew because they are the ones that take care of her. I spent the next several days on the phone with the other director to try to come up with some sort of solution on how to move forward. Her suggestion was to just act like the incident never happened. We ended up taking our daughter out because of this. We were extremely sad about all of this but we felt a line had been crossed. Come to find out, the director that berated my husband has been an issue with past families. Overall, the place has a great program. It definitely could be cleaner, but our daughter really loved it. Be prepared to have to deal with some ugliness from one of the owners if you have concerns or questions from time to time.
4338 Harding BlvdBaton Rouge, LA 70807
Our son was at First Step from 2009-2012 and I am so very happy that we chose this center. The directors, who know EVERY child by name, and the teachers became like family to us. They went above and beyond to ensure that our child was well taken care of and would be a success once he started primary school. This is a larger facility, but the level of organization provides a clean and healthy environment that is focused on fun and learning. Not only do they teach a great curriculum, they instill manners and good values that any parent would find important. These ladies are true professionals at what they do and will bend over backwards to help with any need.
I agree, they are so personable and pays great attention to your child. She's always clean and dry when I pick her up, no matter when I chose to come. Even though she can't speak I receive a daily report of what she did that day, what and how much she ate, and any concerns. My daughter is 9 months old and she's only crawling, the center even captures (take pictures) the special moments for me due to the fact that I may miss some because I'm at work.
My son attended First Step from 2013-2014 and I could not have asked for a better fit. The lessons, structure, love and care was everything I could have asked for. The directors of this school were more than amazing and I will always remember the love and attention they showed my son as well as myself. My son was only there a year and a half and his last day the director cried her eyes out.
My experince with Brilliant Minds has been a great one! My child was above average when starting pre-k, the director and her staff has knowledge on what the children need to know once they start school. My child knew his manners and etc. I give this center 5 stars because of the love and dedication each teacher shows to the children.
I ever there was a center that I would recommend to anyone looking for care that is awesome! The care givers are ALL wonderful. The management team loves the children and knows every child by name and the parents by name. They take time to make sure each child is given special attention. LOVE IT THERE!!!!
Jocelyn and company are fantastic. The learning experience is top notch, the facility is great, the staff is friendly and caring. This is one of the best places for your children in the Baton Rouge area. They even have Spanish classes and other things to enrich your child. Give them a call!!!!
i love this center when i drop my child off i know that he is in a great place and that there are great people surrounding him i feel comfortable leaving him there and knowing when i return he will be same way i left him.. overall i love this daycare center
This is a nice daycare. My kid attended from 8 weeks old till 1 year old. They take good car of the child and teach them to grow. My kid loved her teachers Ms. Virginia and Ms. Adrian. Mrs and Mr. Johnson are friendly and treat every kid special.
The ladies are absolutely wonderful. From the minute I walked in the door they were so nice and caring. My son instantly bonded with them and the other children. This is a place that I know I can truly trust with my baby:)