What to Know About: Electrical Work »
From frayed wires to down powerlines, what can an electrician do to help your home get back on track.
14653 Terrell RdBaton Rouge, LA 70816
I have nothing but praise for the removal of old & installation of a new cooktop. Work was done quickly and the low charge was a good surprise. I w…
From frayed wires to down powerlines, what can an electrician do to help your home get back on track.
Power outages are unpredictable, so planning ahead is key to staying safe. This checklist helps you prepare with the right supplies and information.
Understand the different types of electrical outlets, as well as the maintenance they require, in order to keep your home or offic…
I hired Design Depot (Flooring Depot) to install porcelain tile throughout my house. I explained that I wanted to do 80% of my house then do some bathroom renovations and have them come finish up after the renovations were done. The sales people assured me that they do that all the time and that it would be no problem.The initial install went fine except for having to hear the installer complain most of the time. During the initial install I had to get three of the tiles replaced due to the installer repeating the tile pattern which made for an eye sore, not a big problem. The real problems came when I had to try to get them back out to finish the work. My wife called to schedule them to come out 3 times without them returning her phone call before I got involved. I called approximately 3 more times without them returning my phone call. I then decided to call the person who works for Design Depot an actually installed the tile. He answered but informed me that someone else would have to finish my work because he quit installing tile. I asked him if he could call Kyle (the owner) for me and he wouldn't. I called approximately 4 more times over the following few weeks with the same answer, "Kyle is out right now can I leave him a message?" No one will return my phone call and I still haven't heard back from Design Depot. DO NOT USE THIS COMPANY!! They do not care about their customers. Even if you have to pay a little extra to have better customer service it is well worth it.it.
The worst costumer service!! I bought tile a year ago, finally got around to having them install it, after I paid 75% (the required amount) they said they'd schedule me. I called the day before my scheduled appointment to confirm they were coming, and I wasnt. I had to wait 2 more weeks. The guy who did the installation was great! When I initially bought my tile I bought 2 types, slate and a mosaic. When discussing the plans to install the tile, I decided not to use the mosiac. I asked if I could return it, I understood there may be a restocking fee. I was told that they would have to check and call me back, I'm still waiting for some one to return my call. Lastly, when installing the toilet the Falange got broken. My plumber was at my house installing the hard ware to the shower/tub. The installer asked my plumber if he would fix it, and my plumber did. I paid my plumber, and gave a copy to assured flooring. Thinking the toilet was broken by one of their guys, who asked my plumber to fix it, they'd be good enough to pay us back....again still waiting. So word to the wise....use someone else, these guys are horrible with the public.
Worst customer service I've ever experienced. They did about 60% of the work and left a huge mess and never completed the rest. When I had a second company come in to complete the work and told Jesse at assured I would pay 60% for the completed work, he maturely resorted toname calling and threatening emails. These are some of the emails I got:"How about this pay me tomarrow or I will lean your home. Either pay me in the morning or I'm just going to go another direction to get my final payment. ""I can see you don't comprehend English to well please read my last email again maybe you will get it this time"
Larry, LSU P, and others are absolutely correct about Kyle, The Flooring Depot, and the utter lack of customer service & professionalism after the sale.Absolutely do not do business with this company! I cannot stress that enough! The Flooring Depot has the absolute worst customer service, and is the most unprofessional company, that I have ever encountered.I had the displeasure of doing business with The Flooring Depot in Baton Rouge, and would like to share the experience in an effort to save others from the nightmares associated with dealing with Flooring Depot.During the sales process the salesperson seemed very polite and knowledgeable. As a result of the initial meeting, I thought this was a quality company that I would enjoy doing business with; therefore I had contracted with The Flooring Depot to install laminate, carpet, and tile at my home.However, The Flooring Depot's professionalism, courtesy levels, and demeanor drastically changed after Flooring Depot received payment.After installation there were several issues: the installation crew had not installed all of the transition pieces between the laminate & tile floor sections; the crew had removed closet doors during the carpet installation and did not reinstall them; there were imperfections in the tile job (raised tile); the installers had dropped globs of tile grout in several areas which subsequently hardened into raised nodules on the tiles; and the crew had left stickers, from the boxes of flooring materials, stuck to the walls in the home.Over the course of several weeks, I attempted to seek resolution to the issues by contacting The Flooring Depot through phone calls, filling out their website contact form, and even physically visiting their store.During my attempts to reach resolution to my issues, I was consistently met with the same response, that I would need to talk to Kyle (Kyle Edenfield; the owner).Each time I contacted The Flooring Depot, I would leave my name & number; and inevitably I would never by contacted by anyone.I eventually started to call on a daily basis, and would receive a near endless stream of excuses ("Kyle is out to lunch", "Kyle has already gone home for the day"). Again & again I would leave my name & number, and Kyle would never contact me.After having received such poor service I did some additional investigation (unfortunately after-the-fact); I discovered that I am not alone in my experiences. The Flooring Depot has overwhelmingly negative reviews on Yelp, the Better Business Bureau (BBB), Yellow Pages (YP), CitySearch, and Angie's List. Nearly every one of the reviews cites the exact same problems…poor customer service, incomplete jobs, staff not being available & never returning calls, removal of doors for installation & not replacing them when done, poor quality work; the list goes on and on!Absolutely avoid The Flooring Depot!
I am warning any potential customers, to please stay away from this place. They present a very professional front when you enter the show room. However,, should you need some find tuning after installation you can forget it. We had wood floors and some tile flooring done in our home as a result of the flooding here in Baton Rouge. It wasn't done according to the contract and some of the tile was disclolored.Kyle has led contiusly about correcting the problems. Stay away from this place. Please heed this warning!
Yeah, I'm sure y'all are a great company and all but one or two of your employees won the College Gameday Corn Hole toss championship yesterday against my team. And I'm just pretty upset about it because it was COLLEGE Gameday not OLDER ELECTRICIAN Gameday! So we just want to be compensated in some way! They got backstage passes to Gameday so we would like something of equal value! Thanks for your time and consideration! Sorry for the bad rating!
Highly recommend using this company for all your flooring , tile and interior updates, His people have demonstrated some of the best work I have seen. They don't keep you waiting and his prices are always competitive..
Great Pricing ,responsive, superb work: the owner keeps track and visits all job sites. The level of work and quality that they provide cannot be matched by the other stores.
Horable company. Stay clear of these people
I found the rabbi's sermon on Erev Rosh Hashanah 2015 very long-winded and not particularly insightful or illuminating. He drew a lengthy analogy between riding a hot air balloon and something else, which I didn't quite get. The Torah connection was hidden and quite obscure. The people who attend this synagogue do absolutely nothing to make new people feel welcome. I really felt I was unwanted there. The synagogue did hire an excellent cantor from out of town for the event, which helped a lot.
There are different kinds of electricians. Some mostly work with contractors to install and map out electrical circuits inside homes and commercial buildings while others lay wire for large projects such as telephone lines and traffic lights. Keep this in mind when narrowing your search for a professional. If you need a tradesperson to work on your home or building, contact an inside or house wire expert. These professionals specialize in designing and putting new electrical systems in place for houses and commercial buildings.
When you contact an electrical contractor, describe the job that needs completing. Maybe you have a large project, like a remodeling plan that requires new wiring, or a small one, such as replacing a light switch or socket. Let the electrician know. Not every person you call will have the training and know-how to do more complex work.
To further hone your search, make sure you ask electricians the following questions before hiring:
1. Are You Licensed?
Trades such as HVAC, plumbing and electrical work require contractors to carefully install complicated systems that could be hazardous if they're installed incorrectly. Therefore, most states require electricians to receive training and obtain a license before working. An electrician that's licensed is one that's competent and knowledgeable enough of his or her trade to install and maintain electrical systems.
Electricians must complete thousands of hours of training in order to get a license to practice their trade, so make sure not only the company you choose but the employees doing the work show you their license. When you view the license, ensure that it's up to date and that it's issued by your state.
2. Are You Bonded?
There's potentially a lot that can go wrong if a tradesperson like an electrician installs wiring the wrong way. To spare you and your home or office from subpar work, make sure the electrician is bonded. Being bonded means the professional has an intermediary that can pay for any damage caused to a property or foot the bill if the contractor fails to finish the job.
3. Are You Insured?
Besides a bond, you also need an electrician that's insured. Many states require contractors to carry some form of insurance along with their license. Insist that whomever you hire has the proper amount of insurance for the work you need done and call the insurer to check the policy.
See that who you hire for the job has liability and workers' compensation insurance so you don't end up paying for injuries or accidents caused by the company's work. Workers' compensation insurance means the business can provide for any of its employees if they're hurt on the job.
4. Is Your Business Licensed?
Not only should you check that the electrician is licensed by your state, you should also ask if his or her company has the certification to operate in your area. Both the electrician as well as the business he or she works for need licenses either issued by the state or local municipality.
5. Who Will Do the Work?
Ensure the person who actually comes out to complete the work is licensed, bonded and insured. You need to know not just the company that's doing the work but the person they're sending out to your home or building. Make sure the employee doing the job isn't an unsupervised apprentice. If it happens that the business uses a subcontractor, check with both the company and the tradesperson that the same kind of bond and insurance applies for that subcontractor as it would for an employee.
6. How Much Do You Charge by the Hour?
If you have a small and simple job that needs completing, such as a new light switch, then ask the electrician how much they charge for it before hiring him or her. When it comes to larger, more intensive and time-consuming work, you'll want to inquire about the contractor's hourly rate. Many tradespeople will offer to come out to your home or building, examine it and give you an estimate as well as tell you how much they charge per hour. It's best to get this in writing before proceeding.
While you're at it, call several electricians to come out to your home to give you an estimate on the work. This way you can get an idea of what the average price of the job will be.
7. Do You Offer a Warranty?
Many reputable tradespeople provide warranties for their work. Inquire if both the labor and parts the electrician uses are under warranty and how long the work is guaranteed for.
8. Do You Have or Need a Permit?
Depending on what kind of repairs or installation you need, your city could require a permit for the electrical work. Ask your electrician if the job calls for one and have him or her put the permit under his or her name. Ensuring the tradesperson obtains a permit will safeguard you from any blame if the labor turns out to be subpar.
Finding a trustworthy electrician isn't hard, but you must do your due diligence. Make sure whomever you hire is licensed, bonded and insured, and that the professional can show you proof of all three as well as get the necessary permit for the job. Besides these important factors, you can take further steps to guarantee you obtain a reputable tradesperson.
1. Get Referrals
Ask your family, friends or neighbors if they can recommend a professional to you and inquire if they're pleased with the work. Better yet, ask them if they can show you the project the electrician completed and ask them how long it took the worker to complete it.
2. Look Online
It can't hurt to also check electricians out online. Look for reviews, ratings and, most importantly, see if they have any complaints on file with your municipality or with your local business bureaus. If former customers filed grievances against them, you may want to steer clear.
3. Ask for a Quote
Reputable electricians will give you a quote for small work over the phone if you ask and will travel to your home to quote you a price for larger jobs. Be wary of one that declines to give you an estimate or insists that he or she charge you for coming out to your house.
4. Ask Them About Their Experience
Being bonded, licensed and insured is all well and good, but you also need an experienced professional to do the work. With that said, interview electricians about past projects they completed and how many years they've been in business or how much training they have.
5. Be Wary of Suspiciously Low Estimates
Watch out for contractors that greatly underbid other electricians. If the price seems too good to be true, it probably is. Also, always remember to get the estimate in writing before settling on a company.
While all electricians need a license, not all of them do the same types of jobs. They are usually split up into three groups: outside, inside and residential.
Outside: These types of electricians work outdoors on electrical lines that connect to power plants.
Inside: Inside experts typically focus on commercial and industrial buildings that require a lot of power.
Residential: If you're a homeowner, you'll most likely need to hire an electrician that specializes in residential wiring. Residential electricians work with low-voltage systems and wiring to install fuse boxes and light fixtures.
Like many trade groups, electricians learn their craft by going to vocational schools and shadowing professionals on the job. In order to become a full-fledged professional, a person must undergo an apprenticeship with master and journeyman electricians. An apprentice needs 8,000 hours of practical work before graduating to the journeyman level.
If an apprentice reaches journeyman status, he or she can complete most electrical work but cannot design it until completing more testing along with 2,000 more on-the-job hours.
Many do-it-yourself enthusiasts might be inclined to fix electrical problems around their home, but they risk shock and bodily injury. It's always best to call a licensed electrician, even if you have something as small as an improperly working wall outlet.
Keep the following safety tips in mind: