Horrible service from the lady behind the counter and no apology when I brought it to the managers attention
7077 S Choctaw DrBaton Rouge, LA 70806
From Business: Being in operations since 1948, McDonald's has been one of the leading global foodservice retailers in the world. Its menu consists of an array of items, includin…
I usually go during 2am after i get off work and i am soo suprised of how good the service is. The people are always so nice. They have a virtue I do not have! They even offered to show me how thick the shakes are before I paid for it. Like I said, they go out of their way for your satisfaction!
I went after work at 12:30a.m. They charged my card wrong. They had me waiting in drive thru for at least 5 minutes (not a big deal, it's late). BUT My fries were dumped in the bag. They were also cold and old. The lady at the window blamed a coworker, said sorry, and shut the window in my face. No offer to fix my order. Just plain rude. I would give them negative stars if I could. Wish I wouldve caught the woman's name as well, so I could tell her boss. At least my hot and spicy mcchicken tasted fine. P.S. this has not been my only bad experience here, though typically the staff is nice.
Today I went into this store to get an order remade that was incorrectly done on yesterday. I was greeted by the manager and other staff that were very nice. I received a complimentary drink and several coupons, but most of all a sincere apology for their mistake. This was definitely outstanding customer service from the entire staff!! Hats off to this Hardee's Thank You!! See you soon!!
Old chicken and sides. Go to churchs or popeyes. Tv dinner fried chicken is better. It a taco bell/kfc but they should focus on one cuisine because they can't do both.
Not a good place to eat after 2pm. I usually go between 11-1p no problems. I do notice if a manger is there orders are correct and employees are polite, but when manager not there....not good for any one.
This place is pitiful... Terrible slow service and messed up everyone's order....waited 30 minutes for 2 orders chicken nuggets an had to get a refund because they never put the nuggets in to fry.... Lost my whole lunch break and no food !!!! Sucks !!!!
Food was good, not great. Clean. Employees very friendly. Can get 2 entrees and 1 side for $6+. Limited menu but sufficient. Egg rolls extra. Can get 3 entrees and 1 side for $8+. Serving sizes good. Would eat there again.
the drive thru service at this McDonalds leaves a lot to be desired. you could wait at the order screen forever and no one speaks or answers you between 5 and 6am. then you drive around to order, and are made to feel like you are inconveniencing THEM by ordering your breakfast. this happened every day last week and again this morning. my advice? don't go for breakfast ... it'll be lunch by the time they get to ya!
i was at the sherwood location on 4/30/15 around 8 pm , waited inthe drive threw for about 5 to 10 min. when i made it up to place a order no one answerd for about 2 extra min. drove up to the window no one was there to greet me but i can see them walking around inside, so i drove around and parked and went inside other customers that were there before me look like they have been waiting, so i went up and told the young lady that i think that your drive threw is not working she said in her words YES IT IS, i said i ve been out there along with others as im telling her this there are cars outside the drive threw window blowing and other customers coming in saying the samething then she said MY MANAGER IS TAKING ORDERS AND SHE KNOWS WHAT SHES DOING, with a look of no concern, so i placed my order looking over there bad customer service, with my bank card then she slid my card threw and said my manager have to put a number in, so waited for about 5 min the manager had better things to do, so i decided to leave so asked her name and manger name and store numer witch is 1257 horrible customer service