We were very disappointed in our stay here. I called the day before my reservation to see if we could check in early since we would be arriving before noon. I was told there were many rooms available so probably yes. When we arrived, no rooms were available. No big deal..that was a small thing. We came back around 4:30, and there was no one at the desk. I rang the bell for about 15 minutes before a young girl showed up to check us in. After getting settled in our room, we went to watch tv, and the stations just kept rolling. We couldn't watch anything. We called down to the desk and no one answered. We finally got the tv to work but were only able to get about 6 stations. Maybe that's all they have there. We had to get up early to leave the next morning, and after we'd gone to sleep, the room phone rang, but there was no one there when we answered. This was around 10:30 p.m. A few minutes later someone opened our door. We yelled at them, and a few minutes the front desk called and said that our room was showing unoccupied and needing cleaning. We assured her that it was occupied, and they had given us this room. My husband then went down to the front desk to see what was going on and talked to a young girl. There was an older man there but he wouldn't even acknowledge my husband. The girl did give us a $25.00 credit on our room, but all in all, it was not a pleasant stay. When we left around 5:30 in the morning, there was still no one at the front desk. There should always be someone manning the front desk of a hotel. Needless to say, we won't be staying here again.
200 Convention StBaton Rouge, LA 70801
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Comfortable beds, good breakfast, and convenient
Very satisfied. Off the beaten path but still easy access to all attractions.
We spent the weekend at this hotel. It was a wonderful and peaceful stay, even though our neighbors upstairs couldn't stop walking hard on the floors. I will definitely stay here again...
Breakfast was really great!! Overall, we really enjoyed our stay!
Everyone was kind and helpful.
Parking sucks...management wasn't worried that I reserved my rooms. And they had work trucks taking up 3-4 parking spots
Nice older Hotel. Large rooms in very good condition. Well Decorated lobby and room.
I booked this hotel on the internet after reading other reviews. I can heartily recommend this hotel which is not a typical hotel! The Chateau made our stay very pleasant, the room was wonderful, spacious, quiet, and clean; the king-sized bed was great with the pillow top mattress, and everything was clean. The breakfast buffet was good, nothing special but plentiful and fresh. But what was the best was the staff; they were extremely friendly and helpful, smiled and greeted us by name. From the manager to the desk clerk to the housekeeper they did everything they could to make our stay outstanding. I had only booked one night but we stayed an extra two nights and then came back and stayed two more nights before flying home. The hotel was about 10 minutes from the airport and 20 minutes to downtown Baton Rouge.
Brian was very helpful from the beginning to the end. The entire staff was great during my visit. Thank you to each and every one of the staff.