Reviews
07/20/2013
My family and I attempted to stay at this hotel in the middle of July 2013. When we opened our room door (#5) we were greeted by a very dated decor, several stains on the old maroon carpeting and an old musty smell. Upon further inspection I noticed the bottom of the bed frame support in the middle of the bed was bent/broken. I pulled back the sheets to see the condition of the linens and the bed. The sheets were light blue sheets. How does one disinfect blue sheets with bleach? My wife went to the front desk to ask for an iron but they had no iron, ironing board or hair dryers. There was 1 ONE person working the whole hotel/restaurant/bar. I was disgusted with the room and my family was unable to get ready for a wedding due to the lack of amenities. We went to check out of the hotel and my wife spoke to the owner on the phone. He stated that he would refund the room to our credit cards. We trusted him. Well... He never did cancel the transaction, he processed it. My in-laws who had also rented a room and checked out with us received a check in the mail for $14 less than what was charged to their credit card instead of a refund. No explanation for the reduced amount accompanied the check. I attempted to contact the owner 2 more times and left messages with his staff asking him to call me back. He never did. I finally reached him on a Saturday (8 days later) and he stated that we had messed up the curtains, had pulled back the sheets and had used the toilets so he charged us for that. He also charged us for the 5% credit card transaction fee he was charged. I have filed a dispute with my credit card company and will be contacting the better business bureau. I would NOT recommend this hotel.
Details
Phone: (607) 776-4104
Address: 13 E Steuben St, Bath, NY 14810
Website: https://www.facebook.com/p/Old-National-Hotel-100054409663860
More Info
- General Info
- Finding an ideal budget friendly small hotel in Bath does not have to be difficult. Welcome to Old National Hotel, a nice option for travelers like you. You’ll enjoy relaxing rooms that offer air conditioning, a seating area, and a desk, and you can stay connected during your stay as Old National Hotel offers guests free wifi. The small hotel features a 24 hour front desk and a concierge. Plus, Old National Hotel offers an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. For those interested in checking out Bath National Cemetery (1.8 mi) while visiting Bath, Old National Hotel is a short distance away. During your visit, be sure to check out one of Bath's popular shrimp restaurants such as Liberty St. Pub Inc. and Restaurant 209, all a short distance from Old National Hotel. Looking to explore? Then look no further than St. Thomas Episcopal Church (0.2 mi), First Presbyterian Church (0.1 mi), and Steuben County Historical Society (0.3 mi), which are some popular Bath attractions – all conveniently located within walking distance of the small hotel. Old National Hotel puts the best of Bath at your fingertips, making your stay both relaxing and enjoyable. Finding an ideal budget friendly small hotel in Bath does not have to be difficult. Welcome to Old National Hotel, a nice option for travellers like you. You’ll enjoy relaxing rooms that offer air conditioning, a seating area, and a desk, and you can stay connected during your stay as Old National Hotel offers guests free wifi. The small hotel features 24 hour front desk and a concierge. Plus, Old National Hotel offers a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. For those interested in checking out Bath National Cemetery (2.9 km) while visiting Bath, Old National Hotel is a short distance away. During your visit, be sure to check out one of Bath's popular shrimp restaurants such as Liberty St. Pub Inc. and Restaurant 209, all a short distance from Old National Hotel. Looking to explore? Then look no further than St. Thomas Episcopal Church (0.3 km), First Presbyterian Church (0.2 km), and Steuben County Historical Society (0.5 km), which are some popular Bath attractions – all conveniently located within walking distance of the small hotel. Old National Hotel puts the best of Bath at your fingertips, making your stay both relaxing and enjoyable. Finding an ideal budget friendly small hotel in Bath does not have to be difficult. Welcome to Old National Hotel, a nice option for travelers like you. You’ll enjoy relaxing rooms that offer air conditioning, a seating area, and a desk, and you can stay connected during your stay as Old National Hotel offers guests free wifi. The small hotel features a 24 hour front desk and a concierge. Plus, Old National Hotel offers an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. For those interested in checking out Bath National Cemetery (1.8 mi) while visiting Bath, Old National Hotel is a short distance away. During your visit, be sure to check out one of Bath's popular shrimp restaurants such as Liberty St. Pub Inc. and Restaurant 209, all a short distance from Old National Hotel. Looking to explore? Then look no further than St. Thomas Episcopal Church (0.2 mi), First Presbyterian Church (0.1 mi), and Steuben County Historical Society (0.3 mi), which are some popular Bath attractions – all conveniently located within walking distance of the small hotel. Old National Hotel puts the best of Bath at your fingertips, making your stay both relaxing and enjoyable. Finding an ideal budget friendly small hotel in Bath does not have to be difficult. Welcome to Old National Hotel, a nice option for travellers like you. You’ll enjoy relaxing r...
- Email Business
- Payment method
- discover, amex, all major credit cards
- Price Range
- $
- AKA
Old National Hotel
- Other Links
https://www.facebook.com/p/Old-National-Hotel-100054409663860
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Price Range : Below Average
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