3959 W Main Street Rd, Batavia, NY 14020
Phone: (716) 833-5466
Phone: (585) 343-1947
Primary Phone: (716) 833-5466
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Since my whole review I typed up wouldn't fit, here is the short of it (go to other review sites for full review). Driver ASKED us for more money for a tip at the end of the night wanting an explanation why she only got a certain amount and not the normal 20% which should be $130.00. She also did not going back for the last trip to the hotel to pick up our wedding guests, causing us to start our wedding late. After reaching out to Mancuso's 3 times now, being promised a call back the same day to advise what happened on her end and with something to 'make things right', I'm still waiting for a call. At first I would’ve used this company again knowing that drivers can vary, but now seeing how their staff is at handling issues and the lack of communication, I wouldn’t use them again.
I rented a limo from mancuso limousine back in March for my birthday. Everything was amazing. Possibly that was the best night of my life. I rented the Chrysler 300 touring limousine. The interior was sick, the limo smelled perfectly and was clean. The driver was cool, kind and 10 minutes early. He is definitely experienced and has great knowledge of the area. The communication with the guys from Mancuso Limo was outstanding, they gave me great rate for a 5 hour ride. Thank you for making my night memorable and I will definitely use your service again in the future.
05/20/2012Provided by Citysearch -
I rented a limo from them. They Had a clean limousine and they showed up 15 minutes early!! The car was great and we will be renting againg in june and this service gave me a great rate for 6 hrs with the chrysler 300 touring limousine!!! 5 star rating no dout!!!!!
everything went perfect yesterday for our daughter's special 13th! the PINK limo was a big hit!
thank you so much! we will definitely recommend you to everyone we know and will use you again (another daughter is 7...:)
joshua was a fantastic driver and perfect gentleman (rolling out the pink carpet...etc)
thanks again for helping us make memories!
09/15/2011Provided by Citysearch -
I just want to let you know, that the people over here at Mancuso limo, are a GREAT bunch. I have booked so many limo with Mancuso I have seriously considered asking Mel and Jen for a job. You may ask why do I book limo's with mancuso? Because they have always treated me with respect and provided a great service. There drivers are always professional and courteous. They have drivers for every occasion. They have a gentleman by the name of Jack that drove us on a wine tour 2 weeks ago and our group wanted to take a group picture, so Jack told us he had a great place and drove 15 mins off course ( made up for the time by driving 45 mins over with no charge ) and pulled over next to a waterfall!! AMAZING!!
Secondly, My cousin got married 4 weeks ago and I once again called Mancuso for a great deal and the driver Sylvia took the time to call my cousin and ask her what the colors were on the dress so that she could decorate the limo to match the wedding party.....
The service speaks for itself.
04/26/2011Provided by Citysearch -
HORRIBLE! LIMO DRIVER DID NOT KNOW WHERE TO GO AT ALL EVEN WITH THE GPS, AND LEFT US IN A DIFFERENT CITY STRANDED WITH NO WAY HOME!! REFUSED TO GIVE US OUR MONEY BACK! WE PAID FOR SIX HOURS AND GOT 4 !!! WORST LIMO COMPANY EVER!! WE KEPT CALLING, THE LIMO DRIVER TURNED HIS PHONE OFF AND LEFT 25 PEOPLE STRANDED AN HOUR AWAY FROM HOME!!!
10/02/2009Provided by Citysearch -
I rented from mancusos for my wedding and the limo i got was awsome for once everything worked on the limo all tvs, lighting, the driver was the best driver ever the limo was very clean inside and out like showroom condition thanks to mancusos they completed my wedding night.