More Info
- General Info
- Serving WNY for over 50 years. Appliance Sales, Service and Parts. Creating beautiful kitchens and baths in both new construction and remodeling.
- BBB Rating
- Extra Phones
Fax: (585) 343-6714
- Services/Products
- Vent Repair, Combination Washers & Dryers, Appliance Disposal, Washers & Dryers, Appliance Parts and Repair, Kitchen and Bath Design, Dryers, Deep Freezers, Dishwashers, Kitchen and Bath Cabinetry, Gas Ovens, Bath Fixtures, Refrigerators & Freezers, Washing Machines, Freezers, Ovens, Refrigerators, Countertops, Stoves, Ranges & Cooktops, Appliance, Used Appliances, Gas Ranges & Stoves, Gas Cooktops, design, Ice Makers, Dryers.
- Brands
- ASKO, Admiral, All Major Brands, Amana, Asko, Bosch, Crosley, Electrolux, Fedders, Frigidaire, GE, Jenn-Air, Kenmore, Kitchen Aid, KitchenAid, LG, Magic Chef, Maytag, Modern Maid, Sub-Zero, Viking, Waste King, Whirlpool
- Payment method
- amex, check, debit, discover, financing available, master card, visa
- Location
- Y
- Accreditation
NKBA
- Other Link
- Categories
- Other Information
Parking: Lot, Private
Wheelchair Accessible: Yes
YouTube Video
Reviews
I have bought many appliances from Butch (One of the owners) and when it comes to a problem they do not stand behind it. I finally got an independent to repair my ice maker. Now the washer needs repair and there is not a chance in hell that I will let them repair it. My advice to any one is to go elsewhere. I sure am!!!
PS. I had to rate them and they don't even deserve 1 star.
Ben's would like to respond to the customer above. We are very sorry that you were not happy with Ben's. Ben's performs about 2,000 service calls a year & satisfy 99% of them. Some of the 1% are not satisfied because , maybe we did not do our best or some customers just cannot be happy no matter what we do. In the above case Ben's does not recall the whole story, but we are very sorry for the customer above that we did not keep them happy and ask them to give us a second chance & to show why we satisfy 99% of our customers for the last 54 years. Thank you
11/28/2016
Ben's was incredibly helpful with finding parts for my dryer. I had called more than 4 other appliance/part stores and nobody even knew what they were talking about. He had incredible customer service and was very knowledgeable in getting me what I needed!!! . Ben's Appliance Kitchen & Bath Appliance was highly recommended to me and I will definitely recommend them to others. Thank you again!!
Top notch. Bought a Speed Queen. Love it. Had a minor issue with the machine that might have been our fault. Covered with warranty, and had us up and running within two days, even though they had to overnight a part. Very fair & honest. Great people to work with.
09/15/2015
Got a great deal on my appliances here and they came out and installed the same day even.
08/25/2015
Vic was very helpful in easily deducing the sources of our problems with our washing machine. He was very frank about the nature of the repairs and gave estimations of costs so we could make a fair decision to repair or replace our unit. He also gave a recommendation about a specific brand he would advise for us to purchase for quality. He's very fun to talk to also! Excellent service!
08/06/2010
Great store I can't say enough about the good service I received, they went above and beyond when my refrigerator broke and needed to be replaced. the refirgerator was not in stock that I wanted, it only took a week to get, but what really impressed me was the gave me a loaner to use until the new one came in. Wow who does that! I will buy from them again. 5 stars!!!
Details
Phone: (585) 343-7033
Address: 634 E Main St, Batavia, NY 14020
Website: bensappliancekitchenandbath.com
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