Absolutely terrible. We reserved a bus with a bathroom. We were picked up in a bus with no bathroom, things were broken, and it was gross. The driver was also very rude. They should be embarrassed!
Since my whole review I typed up wouldn't fit, here is the short of it (go to other review sites for full review). Driver ASKED us for more money for a tip at the end of the night wanting an explanation why she only got a certain amount and not the normal 20% which should be $130.00. She also did not going back for the last trip to the hotel to pick up our wedding guests, causing us to start our wedding late. After reaching out to Mancuso's 3 times now, being promised a call back the same day to advise what happened on her end and with something to 'make things right', I'm still waiting for a call. At first I would’ve used this company again knowing that drivers can vary, but now seeing how their staff is at handling issues and the lack of communication, I wouldn’t use them again.
The limo we rented back in April was great. We had a great party in it and experienced a cool and unforgettable night. They rates are affordable and the driver was exceptionally good as well. Reliable limo service!
I rented a limo from Mancuso Limo for my son's prom. The offered me amazing service. They have great customer support, amazing limos and professional drivers. My experience was exceptional, everything went perfect. Thank you
I rented a limo from mancuso limousine back in March for my birthday. Everything was amazing. Possibly that was the best night of my life. I rented the Chrysler 300 touring limousine. The interior was sick, the limo smelled perfectly and was clean. The driver was cool, kind and 10 minutes early. He is definitely experienced and has great knowledge of the area. The communication with the guys from Mancuso Limo was outstanding, they gave me great rate for a 5 hour ride. Thank you for making my night memorable and I will definitely use your service again in the future.