This place harrass and threatened customers police involved, they dont have cameras inside the store where all takes place. Corrupt, they are complete scumbags, unprofessional, and inexperienced with anything that has to do with fixing your vehicle you purchase from them that is junk.DO NOT DO BUSINESS WITH THESE PEOPLE
My husband purchased a vehicle through the Batavia location and week one we were replacing all 4 hubs on the car and for 3 years it was continuous. This business literally broke into our locked garage and re-poed the vehicle. After calling the local police Timebuyer had the nerve to show the police a bogus video of them repoing the vehicle and claimed the garage was opened. The manager of this location John is VERY unprofessional and even approached me in public and at the DMV. Once the car was in their possession we went to the office to pick up our personal property from the car and I wanted to look at a paper John wanted my husband to sign, John literally snatched the paper from my hand and told me to leave his store and if I didn't, he was going to call the police and have them remove me.
I just want to say steer clear of these scumbags for financing a car Cyle John have to be the biggest scumbags in Batavia... If you can buy else her those 2 are the biggest douchbags I have ever met!!!
I am an older woman and bought a car from the Canandaigua location which closed on March 31, 2013. I had to take my car to a shop yesterday because of the cooling system. I'm thinking water pump problem. Drove car to location and had to back up. Now NO reverse either. Mechanic said also might be a Vapor Lock. problem also. I know the car had over 140,000 miles but it was the only one I could afford. I only get 30 day warranty that ran out a couple of weeks ago. Now I am screwed. Payments have to be made on a car that can't be fixed. Since my hours have changed at work and I get off at 2am on Mon, Tues, Fridays I have to walk home at that hour. I am so depressed because I am 62 years old. I just want to cry, well I am...........................Diane Evans - Thank u Timebuyer no stars- bad bad bad