Such a bad experience at this store. So disappointed. My daughter and I moved our contract over from AT&T with a penalty because we could not get reception in our own homes with AT&T. We were sold a contract with the understanding of a free gigabyte with a tablet plus our phones. After receiving data use warnings we found out that we did not get the gigabyte. The special had ended on the 15th and our contract started on the 26th. They sold many contracts that will not be honored now for this special. So now we're paying more for a contract and less data we have to pay additional for. The real disappointment is that the store manager and employees did not care nor the store gave any credits for this mistake and I had to return the tablet. Thankfully I was given a few credits by the Verizon 1 800 number customer service. But this store could care less.
Do not go to this store unless you want to get ripped off. The staff is completely unprofessional, rude and ill-informed. My saleswoman was Leslie and I went in asking for a plan that would allow me to use data internationally. They not only failed to set up the plan correctly, but refused to re…
2901 S Capital Of Texas Hwy Suite Ki-15Austin, TX 78746
From Business: Visit T-Mobile Austin cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
1030 Norwood Park BlvdAustin, TX 78753
From Business: Pronto Wireless is your go to Boost Mobile Authorized Retailer in Austin! We have the best selection of all the hottest devices with the added bonus of the best customer service in the area! We pride ourselves in helping you find the right phone for all your needs! Come on in and check out our great prices! We will make su…
1420 W Wells Branch Pkwy Ste 100aPflugerville, TX 78660
From Business: Visit T-Mobile Pflugerville cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
They are so awesome. Nicest staff ever, so helpful, so knowledgeable. If you still aren't convinced, go into their store and judge for your self. They could use some more accessories and a repair center but I had a great experience with the store and its employees.
most phone stores suck... this one doesn't. these dudes go above and beyond with customer service.