Awful. I let them talk me into switching from ATT to Verizon Wireless. After MANY hours of store visits, calls, chats, faxing paperwork and a few months of effort I am not getting the rebates I was promised and the switch will cost me $400. Don't buy the pitch.
Excellent service-the best coverage. Their technical assistance people are superb in diagnosing over the phone, whatever problem I might be having. And they are very patient with me! However their billing department customer service just gives me the run around every time I have had to call for assistance with my billing account.
This is the worst cell service I have ever had. I will never use Verizon Wireless again. I do not recommend them at all. The calls drop all the time and they have the worst customer service. Please go with AT&T or some that is not this company.