Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Coleman-Taylor in Memphis has many branch locations. I have only had experience with one location, and that is the only one I can recommend. That …
3506 Jackson AveMemphis, TN 38122
From Business: Jackson Tire and Alignment opened in January, 1971 and has stood “the test of time,” due to one major factor. Jim Curtis, owner, has always put the customer first…
9461 Us Highway 72Germantown, TN 38138
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From Business: We are excited to announce that Fletchers Tire and Auto Service is now Firestone Complete Auto Care. We are expanding our store network through Phoenix and Tucson…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I used AAA for towing service, and Ty picked me up. AAA operator said it would be less than 55 minutes, which was disappointing considering it was 32 degrees outside. However, it only took 15 minutes for Ty to get there. He even got out and asked what was going on and wrong with the car, popped the hood and gave his advice on what the problem may be. Then he made sure the temperature inside the tow truck was fine for me. He was great and I would definitely recommend Uncle Dave's Auto Repair for any towing service.
I went shopping for a vehicle online and fell in love with the Acadia. Naturally I preferred a used one and sent a request to get a price and see about potentially trading in my charger. I spoke with Daniel on the phone who was great. He instructed me to see Lee when I arrived the next day. When I arrived I was reassigned to Mark who at first seemed to be extremely helpful and catering in describing everybody about the process and the perks of the acadia. I was excited and ready for whatever. To my surprise I was told that I would get a better deal if I traded in my car for a new one instead of the used one. So I agreed. I was told that everything was set except for a copy of my mother's check stubs to complete the deal. After that I waited and waited and waited. You would have thought that I was selling the car instead of them. Almost 2 weeks into the deal, after many failed text messages and phone calls to Mark I decided to call the Finance Department and spoke with Bethany who reported that she would call me back and she did but reported that she would call me back the next day and didn't. Finally the verdict came back that I was approved for "$32,000" but I could not get the acadia due to my trade would have me upside down in payments. Unfortunately the cars that they had were that I wanted. Finally I set my sites on the Equinox and was told that they did not carry that particular truck. When asked if I was allowed to get it from another Sunrise (3 in town). I was told yes I could just ask for Christa. Needless to say they ran my credit and my mother's credit again to attempt to get me approved for the Equinox. The salesman Steven was great at the Collierville location but the same Finance person Christa worked on my deal at the Wolfchase location apparently worked at all 3. My complaint was why do I have to run my credit and my mom's credit again if they are all affiliated. I was told that they are not so I complied to see what deal I could get because since it's the same Finance person then this should be easy. No it wasn't, I was offered a deal for a used equinox with $40, 000 miles and I would have to keep my charger instead of trading it in. What happened to the approval for the $32, 000? Well your guess is good as mines because it apparently never existed. This has by far have been the worst experience in my life. I would never come back to either of these places. I went to a car dealership in Mississippi and they got me in a 2015 Equinox for so much less than what I was offered here. Now I have to pay to clean my credit up and my mother's because they ran our credit over and over and over again.
I have been a costumer for 2 years now and have nothing, but great things to say about them! They are always ready to accomodate my needs and service is great!
I have been using Sunrise Wolfchase GMC for years to get service on my 2003 Pontiac Grand Am. I have always felt their prices were reasonable. Better even than some of the quick oil change places. A couple times a year they will send me coupons for free maintenance or % off certain services. Everytime I take my car in they check for issues, but do not push to get them fixed. In fact, one time they told me where my husband could by the part and do it himself! We were recently (November 2013) in the market for another (used) car, and our extensive research into which dealership had the best deal for the car and options we were looking for brought us back to Sunrise Wolfchase. We loved our salesperson, Everitt, and the Sales Manager, Scott, really treated us fairly with price and trade in value. I felt they went the extra mile to make sure we were satisfied with our purchase. I would highly recommend Sunrise for both service and sales.
Winn Infinity of Memphis only cares about getting your money.They are your tipical ,you bought it -its your problem ,used car dealer.After washing my truck only once, the coverup was revealed.When asked to bring the truck back I did only to be told that any of the cars on the lot would be the same if washed.I asked if im screwed, the manager said ,if thats how you feel then yes.and walked . I guess he had to go and count his money .My truck is covered with scratches and paint faded so bad you can see the primer in some areas.The day I bought it I put a picture of it as my profile.If I took a picture of it after washing I would not want to use it for toilet paper.Be careful of the crap at Infinity Winn on Getwell at I 240 in Memphis.
About 4 years ago I purchased a new Ponitac from Sunrise. The whole time I was there the salesman kept telling me about how great their warranty was. How I wouldn't have to worry about major repairs because I had this big bad warranty. Let me tell you about that warranty. It covers NOTHING!! Since I have owned this car, I have had to replace the battery, the altenator, AND the ECM (that is the computer that controls everything on the car and shouldn't have gone out for years to come). Even the door handle came off the car and I hadn't even been driving it a year when it came off. There have been a few other problems with the car as well. NONE OF THIS WAS COVERED UNDER THE WARRANTY. I repeat NONE of it. Since none of this was covered and they were way too high to afford I had to take it somewhere else. After all of the mess and being without transportation for a solid week they informed the place doing the repairs that they had to install it and it cost $200.00 bucks. So not only do their warranties stink, they force you to deal with them and pay their high prices. They do not stand behind their cars and they don't care about the person at all. The only thing they care about is how much money they can get offf of you. I am completely disgusted with GM and I will never purchase another vehicle from them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.