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BBB Rating
A+
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Hours

Regular Hours

Sat - SunClosed

Extra Phones

Primary Phone: (630) 372-1581

Primary Phone: (630) 830-2500

Phone: (630) 372-1581

Phone: (630) 830-2500

TollFree: (800) 682-7668

AKA

Promark International Inc

Category
Photographic Equipment & Supplies-Wholesale & Manufacturers

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Reviews

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Stephanie M.

06/02/2017

Overall
Selection
Service

This company is a joke. I don't know who is running this disaster of a business but they need to have their head examined for hiring these idiots. Not a single person I have dealt with at Promark knows what they are doing. I'm taking my business elsewhere.

Tim D.

03/03/2016

Overall

Absolutely, without a doubt, the best customer service that I have experienced with my Quantum equipment and tech support whenever I needed. I have been shooting since the 70's and have worked with different professional photo dealers and service. As I live in southern California, there are many pro shops to choose where I purchase equipment and seek professional technical support and guidance. The only place, and person that I speak with, are directly with Quantum and Promark Brands. I am certain that people seeking professional assistance with their Quantum product needs, and have spoken with Quantum's lead technical support person, would provide feedback similar to mine. Quality customer service and support seems like a rarity in today's fast paced retail market. I feel extremely fortunate to receive such service from Quantum directly. Thank you and hats off to Quantum's tech support and sevice!

Paolo M.

12/17/2014

Overall

Ridiculous customer service. They have had my Norman for over 2 months now and can't get it back! Stay away from these guys!

Alice H.

02/24/2014

Overall

Not impressed with their service of Quantum products. They have had my equipment for over a month.

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