Scam . . watch out for these people . they will take your money. I found them on facebook marketplace. Don't even think about messaging them from fbmp. I messaged them explaining my situation and even called to double check. My family and I drove over an hour and were charged 40 bucks each for credit checks. It was our last. We had to move due to an unsafe living situation. And were living in a motel. They knew these things . they told us whatever we needed to hear in order to get us there.once there, someone else was telling us a different story. I even explained our situation to the woman who took our application. We begged them not to take our last if they weren't going to help us. She kept going over our apps and income. And then she took our money amd gave us a receipt. She knew we were running out of time. To have our son in somewhere. She said she didn't take programs,we offered to pay ourselves. It was clear they had never even read my messages from fb nor were they even really listening when I called the day before to double check. And they definitely weren't listening when I explained at the office. Later I got a call saying we didn't get it . it was explained that they don't even take apps from anyone with an eviction. I couldn't believe what I was hearing. You don't take evictions thats fine. You don't want to or cannot help us fine. But dont hurt our lives more . don't take advantage. My advice is ..if you wanna rent from them understand you will have to be the one checking behind them and double checking to be sure you are heard, KEEP ALL RECEIPTS AND RECORDS OF YOUR INTERACTIONS WITH THEM and Be sure that u are speaking with the right person because the people who work here are not on the same page. They're looking to make money. That's their FIRST priority. Actions like these show that they do not care who they hurt. Protect yourself and your family. If you are already renting from them and feel this way .. please don't let them take advantage . call fair housing .And speak to them they are great people. And they can help!! I really hope no one else's family Has this experience!
LIARS, every one of them are nothing but liars. From Gaby to Debbie to the maintenance man Jesse. Live next door to one of their rentals that is going on the market. We share a wooden fence that is in terrible shape on their side. I was promised by Jesse that they would repair the fence and get my yard back into the shape it was prior to the fence coming apart at the post and rails. LIAR. A crew was working on the house all this past week and behold NO REPAIRS. They did however paint the fence along with my brand new vinyl fence ( 3 weeks old). WORTHLESS LYING INDIVIDUALS. Do not do business with this bunch of clowns. They promise you the world and give you a s**t sandwich. LIARS.
This was the the worse experience, the front office ladies are very unprofessional they act like u n longer own your house and have no rights. The company pretty much just took there 10%a month and absolutely did nothing. Don"t ever do business with this company not to rent your house or rent for them. very dishonest people who just don"t care.
Doesn't follow basic real estate laws, you never EVER talk to the Broker, and the Real Estate agent who is supposed to be in charge is never available. The girls who run the office are not licensed or even real estate agents, but try to give legal advice or real estate advice even though they never took any classes for any of it. If you own your home they will try and poach you from another property management company, they will also tell you that you have to use their vendors for maintenance or for anything that goes wrong when in reality it's YOUR home. They don't understand that they are not the property owners, and treat their owners like crap.
Look elsewhere! Totally unreliable people in all phases of their property management organization. .Staff rude and uncooperative . Sorry I took a chance on this company. It won't happen again.
We entered a contract to rent our house two months ago with little to no contact afterwards preparing the house to market. The Office employees that answer the phone did not know what was going on to offer a status to our progress. We both had to take time away from work for an appointment that was missed because it was forgotten about to look at th house along with numerous unanswered emails. The signed contract was never mailed to us as promised until the day we declared to formally cancel our services two months later. Although we feel that no services were rendered, the company still insists that we pay the $75 contract cancellation fee. Seems they are more concerned about the money aspect than overall cutomer satisfaction. I would not be writing this review had the fee been waived. Home owner's beware. They are eager to get you started in a contract but fail misserably in their follow-up and just communications in general. The owner most of time is not available in the office when you call and the employess that answer don t know what is going on other than to say Mary is not available. Would not recommend this company for property management services.