I shared a review on there Facebook and instantly got blocked. For telling about my experience which I have a receipt and a voicemail of to prove (love how u all treat customers wow not) basically I order a boot and paid to which they told me they ordered it and told me it would be in that Friday. Come that Friday no boot I didn't care nor worry figure it would be Monday or Tuesday no biggie, so come Tuesday I went up there they said they ordered it and it should be in any day now. Come that Friday I checked again still no boot, wow but moving on I went in a few more times and called still no boot with the same story, we ordered it should be any day now. Two weeks from when the boot was originally supposed to be at the story they decided to call me and say they tried to order the boot that morning like two and half weeks later from when I paid for the boot (really DD really) that's how they treat a good paying customer and the messages went on to say they couldn't get the boot until November which was like two months from the day I order it (crazy right) so I said I'll just take my money back. Got my money and order the boot online from another store got it in two days. Huntington mall d&d is horrendous customer service. And I wouldn't even be making this comment if they didn't band me from there Facebook page for posting on a picture of the boot I tried to order giving my experience. So for that I will leave bad reviews everywhere since you like to hide the truth. Good luck this is the internet Junior����
800 Mall RdBarboursville, WV 25504
From Business: JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style…
we called this location to have a pair of shoes for our daughter put on hold, just a few days before christmas. we drove about 45 minutes to get to the mall, only to find that when the salesman checked the box, there were 2 left shoes. he apologized profusely, and offered to order them for us, free shipping, and a took a little off the cost of the shoes, but we wouldnt get them before christmas. this was disappointing, but since she knew she was getting them, it would be ok to be a little late. the shoes came today, on christmas eve. i dont remember his name, but he was awesome, and i just wanted to give him a shout out, esp at this time of year when people can be so tense and quick to lash out when disappointment hits. thank you, mr kind and friendly, tall and wildly good looking w/the pretty eyes. you made our day. merry christmas to you all!
Large selection of all sorts of items a little something for everyone