What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Barboursville Area
From Business: Leaf Spring * Leaf Springs * U Bolts * U-Bolts * Add a leaf Timbren * Leveling Kits * Coil Springs * Coil Springs * Energy Suspension * Polyurethane Bushings * Tr…
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
101 Mall RdBarboursville, WV 25504
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My sister went for an oil change & left with 5 of 6 lug nuts missing on left rear wheel. Next week will be one year and as of yet SEARS has not made any effort to make things right or even own up to the horrendous oversight that could have taken the lives of my sister and her 2 grandchildren. I took my truck in for a tire rotation and told them the tires only are to be rotated and not to give my truck and autopsy under the hood & the manager said he could not do that .He told me to go elsewhere and he would pay for someone else to rotate my tires. I asked for it in writing which he did. So I took him a receipt for the cost of another garage to rotate my tires and he paid it and then asked if I wanted paid back for the balance of my lifetime tire rotation? I agreed and he paid me $70.00 balance for not wanting them to rotate my tires.May 22, 2016 my sister trusted SEARS in Barboursville, WV for an oil change and lost 5 of 6 lug nuts on a Nissan Xterra. I was invited to come and see the security video to show that they did nothing wrong. When I got there they refused to let me see it.I could go ON & ON about the rudeness & talking down to I received from the mechanics in the garage who tried to blame the dealer that serviced the car 5 months earlier, but that does not compare to the RUDENESS & LACK of RESPONSE from Sears management. To this day of May 10, 2017 Nobody from SEARS has been able to be reached or returned a call to me or my sister. Not even the so called Insurance people they claim to have turned it over to has contacted us. For this inexcusable experience I can not give any part of the star a color. This is an absolute negative experience that will soon be turned over to an attorney as the statute of limitations is still in effect. Jeff Maynard / Former 30+ year devoted sears customer Huntington, WV
They have always been polite, quick and considerate with their work. Amazing employees and service. I would recommend this company to anyone
I would not seein my worst anime 2 pin point garage they are 100 percent dishonest they will put cheap parts on your vehicle and charge you for the expensive ones they are scanners i I will not take anything back to then no more very bad garage I give them two thumbs down
They ruined my van .Charged me for work that was never performed. They would tell me to drop off my vehicle just to pull it out back for weeks. I will never go there again. I take my business to Rays automotive repair in Barboursville.
I highly recommend Steven and Eugene! They've worked on all 3 of our vehicles doing minor and major repairs. Stephen replaced the engine and transmission in 1 of our vehicles. He gave me all of my options along with pricing. They are honest and their prices are great! We won't use anyone else!
Had an appointment made to get my car inspected at 9:30 before I had to go to work and when I arrived I was told that they were "To busy" to take me in.... Why did I make an appointment. Won't go back
If I could give this place less than 1 star, I would. Doesn't stand by its promises. Take my advice and take your car elsewhere!
Such a wonderful company! Do yourself a favor and buy a car off them youd never buy one anywhere else!
We just love them. They guarantee the work and stand behind that and go above and beyond. Trustworthy, friendly, professional & knowledgeable. We are lucky to have found them. They listen to our concerns, not just "hear" us. they spend time and give undivided attention. Can't say enough good things !!
Recently had an excellent experience at this location. I did research and selected what tire I wanted online, called this location and they ordered them for me. They didn't try and sell me extra service or parts when I came to have them installed. The manager was very knowledgeable and seemed trustworthy. I will come here again.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.