Went there over 5 years ago they did excellent work. Fast forward and 9 dollars more and the service sucks big time they half cleaned the inside of the car and didn't clean sticky soda that had dried on door. I was disappointed that I paid for shoddy service. The outside looks good thats why I gave 2 stars won't go there again. They've gone from excellent to crappy.
HORRIBLE! HORRIBLE! HORRIBLE!I had a 1999 Volkswagen Jetta which I wanted to sell, so I thought I would get it detailed. When they called me to pick up my car, I noticed my windows were smeared. I asked one of the managers "Kit" why my windows were so smeared? He says "Oh, you're tint is wearing off. My car did the same thing". Then he says "we don't wash tinted windows because the solution we use would mess up the window". NO S__T! That's exactly what happened! And then he kept walking. So because it was extremely busy and I couldn't get him to slow down to talk to me, I got in my car and drove off like a dummy. I couldn't even see clearly through my windshield. I pulled over to wipe it several times. To this day, I can't get him or his side kick to come to the phone. I'm telling you, they will muck up your car. Oh, and a bonus...I discovered I was one floor mat short when I got home. THEY KEPT ONE OF MY BACK SEAT FLOOR MATS!
Just an average car wash. Nothing spectacular to speak of, same services you would receive most places. However, they are a little pricey.
DO NOT USE THESE CLEANERS! Years ago they destroyed my suede skirt and now they destroyed my daughter's 2 expensive dresses! And the worse part is that they take no blame for it. They said they didn't do anything wrong. They are horrible! They said that I'm lying- even though i showed them photos of how they ruined it. KEEP ANYTHING NICE FAR AWAY FROM THEM!!!!
Very proffesional and welcoming. Excellent tailor. Always pleasentBest dry cleaners in town. I'm a customer for life.
A nightmare. In only one visit, I've had two of my sport coats badly altered at Fells Point Cleaners, so I had to pay again elsewhere to have them fixed. They damaged one of the suits I dry cleaned by managing to make a hole in it, ruined a Zegna suede leather jacket, which had supple leather before they supposedly cleaned it, turning the leather so stiff, the jacket is now unwearable. On top of that, they would not recognize any of their mistakes and refused to compensate me. Hell, they even refused to give my money back! This is highway robbery at its worst!
The prices are higher and the service is awful. Make sure you check you car today was the second time I got home and the tires on my passenger side was not dressed. Called them they wanted me to bring it back. No way I was driving all the back over there from South Baltimore. 21.99 and the car was half done... that's it for me. REALLY BAD SERVICE AND MANAGEMENT!!! Going to call Better Business Bureau
UNACCOUNTABLE!Nifty's RUINED my brand new black and white suit...didn't say a word about it....and made me pay for the cleaning!! I didn't notice it was ruined until weeks later. It was black with white piping that is now a nasty gray with red faded streaks. I spoke to who is supposed to be the manager and was told to contact the manufacturer bc the colors faded. It wasn't their fault. No accountability! COWARDS!!! I will NEVER put anything in this cleaner! I was never offered an apology or any type of remedy or reimbursement for them ruling in my $100 suit!! I'm livid!
Terrible terrible horrible job never again i paid 59 dollars for a terrible job.... i wish i can post a pic of my car in here.......
Well for starters i would like to say hello to all whom read this.... i went to wash my clothes today 3/30 @10am i was very surprised at the space be careful with big loads of clothes because you cant take the carts out side the laundromat. Then i noticed a FOUL smell which had me at WHOA but the washers are a decent price 3.00-3.50 now the dryers are another story of its own for every quarter equals 4 mins I AM VERY upset because MY CLOTHES DID NOT DRY and no one physically is in there to help with any problem yet they have numbers posted on the wall if there are any concerns i will not make this my first choice EVERY AGAIN just moved into the neighborhood good to find the cons now rather than when it gets hot outside.