Horrible experience, unprofessional staff . The Office Manager, Lisa, is very rude and disrespectful to the customer. Their solutions to problems is to blame the customer and discontinue the transportation ride for the customer. Would never recommend this service to anyone . You need more than a new van for your company to succeed. You need employees that have ethnics.
ALL PARTY BUS AND LIMO BUS AFFILIATES BEWARE: Get your contract in writing from Jeff and Ken, and make sure Their Clients have listed company on the credit card approval form. Our company accepted a Farm in Run from this BROKER in October and we just got our credit card charge, charged back. Jeff and Ken run a nationwide bus BROKERING rental website.With us, they charged their customer a deposit of $750 then charged them $1,500 3 weeks later, after telling us to charge them the $1,500. Then 90 days later we got charged back. Their customer called them about being double charged and Jeff and Ken did not return their calls or emails.I have been trying for 5 days to get my $1,500 back with no luck. Everyday I get voicemail or promises to check with an accounting department that doest exist. Its a 2 man show Jeff and Ken. If they get back to me I will amend this review but until then.