I had a BAD experience with FORTIUS (aka Crown Security System). To summarize, my system stopped working and Fortius failed to communicate this clearly, leaving me unmonitored for 3 months during which my neighbor was robbed. Unlike my new provider, ADT, whose comparable $50 fees cover maintenance and who provide an app for remote monitoring, Fortius wanted to charge $200 to replace hardware that was just 3 years old. The worst part was interacting with company representatives who offered excuses (as they will again) and were combative and threatening. I sought to end the relationship only to find Fortius automatically renewed my contract on a yearly basis (again, unlike ADT, which goes month-to-month) without alerting me after the initial term expired. Switching costs me hundreds of dollars which I will happily pay in order to avoid working with Fortius. I normally prefer local companies, but in this case ADT offers a better product at a better price with better customer service.
Serving theBaltimore Area
I have been a client for 3 years. I have used many security companies at my location.This one of the best security companies so far! Well staffed, f…
From Business: AIS has become one of Maryland's most respected investigated and security agencies. We have some of the leading Private Detectives in Maryland. No situation is to…
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I used too work for this company back in the 1980 and wish I can work with them again
Thought it was a good company to work for, but after working for them the supervisor treats everyone like crap , they won't let you talk to no one hire up if you have a problem, and the supervisor needs a attitude adjustment, he has a criminal record a mile long, he fires some of his security officers for no reason.. Bad company to work for.