So I contacted Baltimore Car Transport at the beginning of July on behalf of my uncle whose family was moving to California and had to find a way to get the families 2 cars there. My uncle isn't the most computer saavy person in the world so I told him I would look up a car shipping company for them which is where I found Baltimore Car Transport. I looked at a couple of different review places and the company checked out pretty good on Yelp and other places. I did notice a few reviews said there were some issues with changes in prices. Moving is expensive enough as it is and the rate I got quoted was pretty reasonable so I told John the guy I talked to that my uncle's budget is very strict and can't change. John told me sometimes prices change in the busier seasons but he would try his best to honor the original price he gave me. A couple weeks later when the driver came and they charged my uncle's card the price was exactly the same as discussed. AWESOME! A few days later my uncle said both cards (Ford Focus and Honda Civic) got to CA in top shape no damage at all. All together my family had a good experience with almost no problems with this company (only a small issue with the pickup date that John fixed pretty fast). Everyone that I talked to was so nice and helpful and made it seem like they really care about the customer satisfaction and not just trying to make money off of you. Drivers were careful with cars and kept us in the loop. Recommend.
We paid $795 for rush shipping while other offered at least $150 more. The guy assigned arrived next day and delivered in 3 days. The only down side is that we had to drive 15 miles away to get the car even though it was supposed to shipped to our house! Car arrived OK.
Quick Pick-Up! Jack was able to pick up the car the first day it was available. It took a little longer to deliver, but it wasn't really a problem for me. The only issue I had was finding a location for drop off. The driver told me he wouldn't be able to make the turns near my house because the streets were too narrow. So we arranged to meet in a big parking lot nearby. He had already unloaded my car and was waiting for me when I arrived. Everything looked ok. They were really good at communicating on time and adjusting delivery.
he Services Is the Worst In The Entire World. It's No Good MTA Maryland
Horrible experience, unprofessional staff . The Office Manager, Lisa, is very rude and disrespectful to the customer. Their solutions to problems is to blame the customer and discontinue the transportation ride for the customer. Would never recommend this service to anyone . You need more than a new van for your company to succeed. You need employees that have ethnics.
Chris and Chris Jr are awesome. They helped me when no other tow company would. 17' Uhaul was stuck in the mud about 100ft away from the road. The pricing is great and customer service was great.
ALL PARTY BUS AND LIMO BUS AFFILIATES BEWARE: Get your contract in writing from Jeff and Ken, and make sure Their Clients have listed company on the credit card approval form. Our company accepted a Farm in Run from this BROKER in October and we just got our credit card charge, charged back. Jeff and Ken run a nationwide bus BROKERING rental website.With us, they charged their customer a deposit of $750 then charged them $1,500 3 weeks later, after telling us to charge them the $1,500. Then 90 days later we got charged back. Their customer called them about being double charged and Jeff and Ken did not return their calls or emails.I have been trying for 5 days to get my $1,500 back with no luck. Everyday I get voicemail or promises to check with an accounting department that doest exist. Its a 2 man show Jeff and Ken. If they get back to me I will amend this review but until then.