Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
6581 Eastern AveBaltimore, MD 21224
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
5600 York RdBaltimore, MD 21212
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
1100 W 41st StBaltimore, MD 21211
From Business: Roland Falls Auto Body is your one-stop shop for all your vehicle needs providing you with professional and reliable workmanship for all your auto body repair and…
5701 Pulaski HwyBaltimore, MD 21205
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I recently came out of a restaurant to find that my sweet little Honda Fit had endured a nasty hit-and-run. The bumper was half-off, the left rear panel was massively dented in -- it was ugly. I'd never needed an auto body shop before and I was SUPER anxious about finding a reputable one. We've all heard horror stories. I am so glad I went to Leading Edge (based on Yelp reviews, actually). Jeff gave me an estimate quickly, worked efficiently with my insurance company adjuster to agree on a price, and answered all of my questions. And even though it was right around Thanksgiving and they were swamped, the work got done efficiently. One thing that really made me feel I'd put my car in good hands was while I was in the waiting room getting my estimate, an elderly woman came in and said her brake light was out. She wanted to know when she could schedule a fix and sounded really worried about having to be without her car for a day. Jeff offered to swap out the bulb right then and there if she had a few minutes to spare, for about ten bucks. You just don't see easygoing, friendly customer service like that anymore! Little things like that make me feel good about giving them my business. My good opinion of them was further affirmed when I picked up my car. The repair and paint job look flawless - my baby was back to her old self! The color matching and pin stripe look great (and I'm super fussy about that, since the orange pearl color is a big part of what drew me to that car in the first place). I sort of hope I don't need to go back to Leading Edge, since that would mean my car has been knocked around. But if I'm ever in that unfortunate position again, I will go back here, no question.
"I purchased my 2012 X5 BMW from Exclusive Motors and it was the best car buying experience I have ever had. They took away all the stress and hassle that comes with purchasing a vehicle. When a friend referred them to me I called in to see how they could help. My call was received by them and in our conversation I told him exactly what I was looking for. He did not have what I was wanted in his lot but almost immediately they were able to locate several options for me to choose from all of which met my requirements. Once I decided on a vehicle their all-inclusive service took care of EVERYTHING else. All I had to do was come into the dealership to pick up my car and sign on the dotted line. Financing, inspection, registration and titling was all handled by the company saving me a time consuming trip to the bank and that dreaded trip to motor vehicle administration (MVA). What I appreciated most about the transaction was the transparency and responsiveness throughout. They were very professional, detailed and relayed all the information I needed to be aware of. There was no fine print or disclaimer that caught me off guard at the last moment. They were always a phone call away and reached out to me promptly anytime new information concerning my purchase became available. T hey kept me informed every step of the way. Within a week I had a new vehicle that I was exceptionally happy with. If you are in the market for a new car and are looking for exceptional all-inclusive experience with great customer service I definitely recommend using Exclusive Motors in Baltimore MD."
I have taken my cars to Brian for ~15 years. Brian is a certified airplane mechanic and by extension and most likely has forgotten more about cars than most mechanics will ever know. Brian's personal and professional integrity, professional competence and delivery of service is beyond reproach. Brian's expert mechanics, Dan and Rich are incredible in their own rights. Brian, usually at my insistence, checks every little noise or vibration, even outside my cars' regular maintenance schedule to help me "stay ahead of the maintenance and cost curve." As a result, my expenses in maintaining a 1988 Volvo 740 GLE, amortized over the years have been ~$100/month. That translates into ~1/4 of a typical car payment. My vigilance through Brian's care an careful monitoring of my vehicles has saved me the cost of at least two new cars, resulting in my 1988 currently boasting ~445K miles. Brian, realizing that I needed new seats took the time to research a source of nearly new seats to match the interior of my car. He located, acquired, and installed them, obviously saving my back, and ensuring the nearly pristine quality of my trusty steed's cargo bay. I have no idea what I will do if Brian closes his Mt. Washington Autohaus; == Woe unto us. I truly worry about finding as honest, competent, knowledgeable, resourceful, and fairly priced mechanical prize as he with Dan and Rich.
My entire family (4 vehicles) have been using Leading Edge for all of our mechanical and body repair needs for the last 10 years. I recently had them detail my daughters 2008 Honda Accord and when I got it back it didn’t look like the same car. I literally didn’t recognize it. The wax job made it look like a new car, then I opened it and the interior was spotless and smelled fantastic. I am always confident that I can leave any of our vehicles with them and they will do what is right and not over charge for their services. On a prior visit, my daughter was having problems with her air conditioning not operating. Jeff had his Technician diagnosis the problem and told me it needed a relay replaced. We got the car back the next day and he only charged my daughter for the part cost. Any other facility would have charged at least one hour diagnostic time and then time to access and install the relay. I am a retired Auto Insurance Damage Appraiser of 27 years and can honestly say that this type of business etiquette is extremely rare, if not almost extinct. Jeff, Anthony, Ryan & his entire staff have obviously worked very hard to earn the A+ rating at the BBB, and it’s well deserved. R.L.H. (Baltimore,Md)
Ok so no one likes to go to the body shop because that means something bad happened to their car and they also know that as soon as they walk in they can just watch their money fly out of their wallets. Well yesterday I got into a fender bender when a guy hit me during a rain storm and then drove away. My back fender was bent in and also coming off the side of the car. I went into Leading Edge this morning around 8 and they told me that it would cost around $50, but they'd have it done within the hour. I walked to Starbucks next door and when I came back it looked like nothing had even happened to my car. They blew back out the back and put the fender back in place perfectly! When I went in to go and pay they didn't even charge me and just sent me on my way! I would suggest Leading Edge to anyone they were super friendly, fast, and obviously inexpensive! If you're in Baltimore with a car problem I wouldn't go anywhere else!!!
I took my car into A1 Auto Three Brothers today to get my brakes changed. The owner Paul was very patient with me and explained what exactly i needed done. I have been taking my car here for years and the parts and service he provides is far beyond my expectations and beats the price I pay at the acura dealership. I waited for my car, drank some coffee and was able to get work done on my computer by using there free wifi. It was done before I knew it! The mechanic even found flaws in my wheel locks that the dealer had been stripping for months. This would have been horrible to have been caught on the side of the road with no working wheel locks. I actually took the car back to the dealership to show them this mistake and they providing new wheel locks that three brothers later replaced. Do not waste your time going to any dealer- go to three brothers!
I've been a customer of Mt. Washington Autohaus since 1994 and will be forever. Brian, the owner, and his two assistants are superior. Over the years I've had four different cars worked on there. The don't fix cars just to get it done and collect a bill, Instead, they tell you what's really needed to actually fix the problem. If they don't think they can fix it right, they tell you and suggest another car repair facility. Some people get put off by that, but I'd rather be treated in an honest fashion. Like the professionals they are, I've observed them regularly confer with one another on a job, to be sure they got it right. The prices seem in line with what I hear and see others charge, but I really don't know since it's been so long since I've been elsewhere.
Reason #1 never to move away from Baltimore -- Leading Edge Auto Body shop. This mechanic shop is THE BEST!! They have helped me with every car repair problem I've brought to them, and they are kind, understanding, have great ideas and know when something needs to be fixed or can wait. Jeff, Ryan, Mike and the team are top-notch professionals who, if they wanted to, could work only on super high-end cars but they don't -- they want to work every kind of car and treat my car (a 16 year old Subaru) like it's a Mercedes!! I would give Leading Edge even more stars if this site would let me. Go to Leading Edge... you'll be spoiled for life!!
Do to the snowstorms over the winter, I had already put knicks into the bumper of the car and chipped the paint. Jeff touched it all up for me, and painted my replacement side view mirror and gas cap to match the rest of the car. They also cleaned my windshield and dash. When all was said and done, and it was time for me to pick up the car, it had started to pour outside and I was about a mile down the road at a shopping center killing time until it was ready (I had walked from my house to the shopping center since I was careless at the point). Jeff called and asked where I was. He sent two employees out to deliver my car to me.
My car was a technical total loss because the damage was 75% of the value of the car, but it was still completely drivable. The damage was almost entirely cosmetic. I went to two other body shops for quotes and they were skeptical and reluctant to do the work. Then I went to Leading Edge. Not only did Jeff make it out to be no big deal, his quote was hundreds less than the estimates by the other two body shops. And when it was all said and done, they did a BEAUTIFUL job. The car looks amazing and they finished the job in three days. Really easy to work with too. Thank you, Leading Edge!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.