UNO Pizzeria & Grill
201 E Pratt St, Baltimore, MD 21202
Phone: (410) 539-0728
Primary Phone: (410) 244-8352
Phone: (410) 244-8352
Fax: (410) 539-0728
Parking: Street, Valet
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Take Out, Italian, European, Continental, Bar & Grills, Pizza
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Average
No coupons available
This was the worst dining experience I have ever had! I took my friend out Saturday night to Uno's Chicago Grill at the Inner Harbor. Neither of us had ever been to the restaurant before so we were really excited to go. The service was absolutely horrible! I ordered a Island Bliss Margarita which came to me tasting like the bartender spilled a bottle of salt into the cocktail instead of just on the rim. I ordered the deep dish Spinicolli Pizza and he comes out with a pasta dish, my friend had to wait 10 additional minutes after receiving her order to get silverware, and we never got refills! To add insult to injury, the manager was standing not 20 feet away and never acknowledged the problems going on. I pulled him aside and not only mentioned the terrible service we got but also brought up the fact that the table next to us had been there over 20 minutes and never got to place an order. The manger apologized and acted as if he was not made aware of any problems and gave us a discount on our bill. Not good enough! I will never set foot in this establishment again. I plan to make the corporate office aware and I suggest if you had a bad experience there that you make your feelings known also!
03/02/2011Provided by Citysearch -
TERRIBLE SERVICE! The wait was supposed to be ten minutes so we sat at the bar to enjoy a beer and they forgot all about us. After 15 minutes, we asked again and they said we had to wait another 15 minutes. We had to speak to the manager then we finally got a table. Waiter was never around and we didn't even get our waters for a good ten minutes. He brought us dirty dishes and the food took forever to come out. The calamari (appetizer) was terrible and didn't have much meat. The pizza was ok. The only plus about this place was that we donated 20% of our bill to the Baltimore Aquarium. I'll never go to Uno again.
04/10/2008Provided by Citysearch -
try the chicago classic, they bake the deep dish pizza crust with sausage and freshly grated cheese and then when it comes out they top it with the best chunky tomato sauce nice and hot so the sauce doesn't dry out in the oven!!! awsome idea. the appitizer of the year, pizza skins! they take their famous deep dish pizza crust, made in the restaurant, not bought or pre made, and fill it full of mashed potatoes bacon and cheese!!! topped with sour cream it is awsome. they have a full bar and the bartenders will make you anything you want, like a frozen mango mojito which was delish!! all of the steaks were certified angus too, not just pizza at this place, and then there is the view! overlooking the inner harbor and federal hill, great to watch the tall ships pull out while sitting on the patio under an umbrella sipping on a frozen drink. definately stop in, oh the happy hour (4 - 7 mon - thurs) has a ton of FOOD for either $1.99 or $2.99, nothing higher and there crab and shrimp dip is on it!!
02/09/2007Provided by Citysearch -
First, the pizza is delicious. The crust appears to be made of pie dough rather than regular bread dough. Second, this particular restaurant is in a great location on the waterfront at the Harborplace shopping center. The bar area and most of the tables have a beautiful view of the harbor that made the experience very pleasant. Third, the prices were very affordable. For less than $10, you can have the ""10 minute lunch"" of a personal pan pizza with soup or salad. As a light eater, I found this meal to be very filling, so I would suggest children or other light eaters share. And lastly, the customer service (which seems to be true of all businesses in Baltimore) is simply out-standing. The staff were friendly and polite and the manager always stopped by to say hello. We loved this place so much, we ate here several times despite vowing to try a new restaurant for every meal on our trip. We just found ourselves not wanting to eat anywhere else!