924 N Charles St, Baltimore, MD 21201
11/01/2008Provided by Citysearch -
We chose a buffet style dinner for our reception. However, a couple of crucial food items we'd requested, namely bread and rice, were absent. One of the appetizers we'd requested be switched out several weeks before was ignored. We actually discovered some of these discrepencies a day or 2 before the wedding, but we were told by the assistant in charge that it was too late to do anything about it. Then when we saw the wedding cake, we were disappointed at how pathetic it looked. It tasted good, but it was nothing like the picture the catering manager showed us it would look like, neither in shape nor in color. The worst part, though, was that numerous guests complained they didn't get enough to eat. A couple of people apparently socialized a little too long and missed out on dinner completely. We heard complaints that the servers were often not at their stations and they ran out of food too quickly and had no replenishments. Many of the wedding party and family got no appetizers, and guests complained that they felt they had to hurry up to get anything to eat. Most people weren't even able to get seconds. I don't believe they had enough food to adequately feed all the guests that were invited. To top it all off, after we brought this to the catering manager's attention a couple of weeks later, he forwarded our complaint on to the owners. Nearly 2 months have passed, and despite several attempts by us to get a response, we've heard nothing from them. We realize now that we probably never will. To be fair, the food was pretty good, and the decor and bar were done very well. But after spending upwards of $10,000 on the catering, one would expect it ALL to be done very well. We expected a lot better service and professionalism. After our experience, I wouldn't recommend the Brass Elephant to anyone for their wedding. It definitely wasn't worth that kind of money to us.
07/31/2008Provided by Citysearch -
A friend and I went here for restaurant week and although the food was pretty good, it's not worth their normal prices. On the plus side our waiter, Lance, was fantastic. Some of the other staff members came off as a little snooty. Our salads came out a bit mushy - as though they had been tossed with the dressing hours before. They were unable to serve the soup without the seafood garnish (shellfish allergy) since the bowls of soup were also made in advance. Our entrees and desserts were nice though.
**I assume the food is prepared fresh to order when there isn't a special event like restaurant week going on, so take this review with a grain of salt.**
02/11/2008Provided by Citysearch -
We ate here on a Saturday night, on a weekend when Valentines day fell midweek. In town for a tattoo convention, I choose the BE based on a review listed here. We had know problem obtaining reservations, and were seated promptly apon arrival (note, no one mentioned a dress code, and it is against their policy to seat anyone in jeans. They were VERY cordial, and simply reminded us of the policy for future reference). The decor is impeccable, classic and reserved without being stuffy or pretentious. Service was top notch, and timed perfectly (our server was from Lithuania, and even brought us a book to browse on her homeland). The food was wonderful, from 1st course (salmon ""dome"" over potato salad for me, proscuto and figs for him) through the 2nd, which was a perfect Ceasar salad with white anchovies, and roasted butternut squash with a jicima and apple salad. Our 3rd course included roast duck over mushroom risotto and pan juice, and a duet of lamb (lamb croquet, which was the only unremarkable dish, and braised lamb chop served over white beans). Everything was beautifully presented, with portions that were neither minute or overwhelming. We finished our evening with drinks from the bar (top shelf of course) and a newly invented dessert of rissoto cooked in dark chocolate and sereved with raspberries and a chocolate ""ciggarette"" filled with strawberry paste.
All in all an excellent evening at a reasonable price (under $150) Would definatly visit again.
02/10/2007Provided by Citysearch -
My brother, his wife and son, and my significant other and I ate at the BE tonight. We reserved and informed them we had to attend the symphony. We only ordered entrees (to save time), and were glad we did. The kitchen was extremely slow. Also, the table we were seated at was in a tight little corner--far from splendid surroundings, as claimed in their ad. My entree (lamb) was quite good and my SO's dinner (the lamb special) was also good. But the other meals were very ho-hum, and at $28-32 per plate that is simply not good enough. Finally, we had to dash out (given the slow service) and then had to wait in a huge line of people to get our coats. Their system for hanging coats is abysmal. All in all, not a good experience, and definitely not worth the money. We won't be coming back. This is my first review of a restaurant, but I simply had to write it. Sorry, but the BE is WAY over-rated, based on our experience.
12/29/2003Provided by Citysearch -
We went to the Brass Elephant on Christmas Eve. This was our first time. At first the service was very slow and the waitress was a little rude. However both the bartender and the owner came out and apoligized for the slow service. The food was excellent!!!! The prices were not bad for a nice Baltimore restaurant and the Tusk lounge provides a great place for after dinner drinks. All in all it was a lovely expereince and I would definately recommend it for a special occasion or just a nice dinner.
10/28/2003Provided by Citysearch -
This is just about my all-time favorite restaurant in the Baltimore area. The food has been nothing but the best each time I visit. Some may find the small menu a bit restrictive, but ""play to your strengths,"" I always say. Fewer selections allow the chefs to put the amount of time and energy into each dish that it deserves. And you will not be disappointed. In addition, I found the waitstaff go above and beyond the call of duty to see that our every desire was promptly met. From recommending wine and entrees (they honestly told us which dishes they felt may not be up to par) to relating the rich history of the building; I don't think I've ever received better service anywhere. This place even won over my father, and that is a feat in itself. We'll be going back again and again.
04/04/2003Provided by Citysearch -
They don't appreciate the thought that goes into the menu selections at the BE. While the menu is limited, it's because they are able to prepare the freshest meals and most creative dishes. The staff has always been polite and attentive, never snobbish. They are knowledgable and eager to tell you all about the history of the building. The manager always walks around to check on the patrons.
If you're looking for a large selection, then go to the Cheesecake Factory, but if you're looking to dine in an elegant atmoshere with other adults who appreciate fine dining, then go the the BE.
02/20/2003Provided by Citysearch -
I took my fiance to Brass Elephant on Valentine's Day. We arrived a few minutes before our reservation, yet we still were not seated for an hour after our reservation time. We passed the time going broke at the bar paying $15 for a beer and a glass of wine. When we were finally seated we were relaxed by the soothing sounds of the bose wave radio positioned in the corner, yet kept extremely alert by the freezing cold dining room. The waiter didn't bring us a wine list..when he did the prices vs. quality was insulting...I could go on and on. The food is good. Probably very good, but the experience is not worth the money. Trust me. Go to Bicycle or Birches instead. You (and your wallet) will be glad you did.
The Brass Elephan hosted my rehearsal dinner (approx. 50 guests) and it was just perfect. They were easy to work with in planning the event and the dinner itself was wonderful. The service was great and the food was outstanding. My thanks to all the management and staff.
Excellent food, service and atmosphere. The best place to take Dad and his business associates when they come to town. Best spot to take Sisters from TX & OR for lunch. Best place to take Capt little brother and Capt wife hot off the ships from AK, CA, Singapore, etc.
08/11/2002Provided by Citysearch -
The Brass Elephant dining experience was an over-priced disappointment. The atmosphere was charming, set in a historic building, however, the menu selection left much to be desired. If you are looking to satisfy everything but your taste-buds, this is the place for you.
08/07/2002Provided by Citysearch -
This place is absolutely BREATH-TAKING in their decor, service, and food. The house has a lot of history, which if you are curious to learn, you can just ask any of their staff. You can also look through old pictures when Louis XIV lived there....or one of those guys. The creme brulee is THE BEST EVER. You will never taste ANYTHING so wonderfully light and delicious. The furniture and room decor will make you feel like you are a millionaire, and surprisingly the prices for food aren't that bad. Guys--if you want to impress the ladies with a nice classy meal--TAKE HER HERE~! NO DOUBT~!