200 E 33rd St, Baltimore, MD 21218
Collier, Katherine G Dds & Associates Pa
Spectrum Dental Services Pa
Insurance: Delta Dental PPO, Delta Dental Premier
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They are terrible at dentistry:
I had a very unpleasant experience in this office. I asked Dr. Dulan to fill three teeth on the upper right side for me. But by mistake, she filled four teeth. They tried every method possible to charge me for four teeth, but I did not accept. After a month, they told me I have a $65 balance, even though I paid my balance in full at the time of visit.
After a month of pain in the filled teeth, I went to an endodentist and they said two of the fillings were not done properly. I asked Dr. Dulan to re-do them. They said they want to charge me for the office visit and X-Rays, even though it was their own fault in not doing the fillings properly.
Staff are rude: My appointment was at 10:30 AM. But they made wait for an hour until they called my name. While Dr. Dulan was finally fixing her mistake and redoing the fillings, her rude assistant, asked me to close my mouth. I did not hear what she said and she grabbed my mouth and forced my mouth shut with her fingers! I was appalled and could not believe how disrespectful someone could be!
After more than 20 years, I am still a satisfied client! I appreciate the warm welcome I receive, which makes me feel really comfortable (regardless of the procedure). Dr. Collier is excellent! And, I can honestly say, she really cares about the well-being of her patients!