Roto-Rooter Plumbing & Water Cleanup
812 W Patapsco Ave, Baltimore, MD 21230
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|Mon - Sun:|
Emergency Service: Yes
Services: Water heaters, Excavators, Plumbing, Drain pipe, Wells, Gutter cleaning, Appliance repair, Gas leak repair, Septic tank, Hauling services
Delroy #2386 has been consistently on time and professional in every encounter I have had with him so far. Would recommend Roto rooter plumbers. They have honored the warranty on a leaky pipe in my house and I will keep using Roto rooter. Thank you delroy for the always pleasant experience.
Roto-rooter stands behind their word. I had a problem with my shower & explained the situation to the manager, Jason Nelson, who promised to stay on top of things. The 2 techs that were sent out--Purcell (ID 3755) & Kristina (ID 6067) were great--punctual, knowledgeable and friendly. I had to have my shower problem addressed twice prior to them coming out--once for the cold water and once for the hot. The 3rd time, it turned out that there was a problem with the shower head, but because to resolve the previous problems Roto- Rooter had dealt to some extent with the shower head, they said they would take care of it. Other companies might have charged me for the 3rd visit. It's no wonder they have built a stellar reputation as a national company.
Sam (#4514) and Sawng (#2097) arrived very promptly on a Sunday night, needed a specialty part, so returned first thing Monday morning and performed the expert repair quickly. Excellent “worksite” manners and pleasantly answered all my questions. Highly recommended :-)
I have always been pleased with Roto-rooter. Three years ago, they came when I had a sewer line break - they did the cleanup and the excavating division replaced my sewer pipe. They are always prompt. Yesterday I had a leaking hot water heater and they were the only company that I called that would come out right away. The hot water heater was promptly replaced. The technician was polite and friendly.
Excellent same day response. Technician, Chris, was highly qualified. Communication with the service department was very impressive. All work performed was completed in a timely manner and I'm very satisfied. This was my first experience with Roto-Rooter. I would not hesitate to contact them for my future plumbing needs.
We just got service from Rotorooter for our basement toilet. Tech came promptly, gave estimate and started work right away. We had to replace an ASCENT II maserating toilet system. This was a difficult job. The tech from roto rooter did a great job. Was patient and helpful even though the job went a little beyond his estimate. The tech was Khiangte (#7909). Will be glad to have them back for similar difficult jobs that we might have.
On Preakness Saturday afternoon my plumbing backed up. I called Roto-Rooter and a very nice young woman (Jenay) said a repairman would be out in an hour and sure enough they were right on time. Greg Thompson #8288 and Quintin#2586 did an excellent, professional job and were friendly polite and courteous. They made the repair in an hour or so, and they knew exactly what to do. They also cleaned up thoroughly afterward, even moving furniture back into place. Within 2-3 hours from my calling, the repair was completely finished, just in time to watch the Preakness ! Thats as good as it gets ! I wholeheartedly recommend this company to anyone in need of plumbing service.