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Room 1Age at check-in

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Business Description
Experience Baltimore, Maryland at the Pier 5, an Ascend Hotel Collection Member that offers packages for visitors to the Inner Harbor Experience or the Baltimore Aquarium. We are near Oriole Park at Camden Yards, the Baltimore Aquarium, USS Constellation Harborplace, Discovery Children’s Museum, Baltimore Convention Center, M&T Bank Stadium and more. At the hotel, dine at the on-site Ruth's Chris and McCormick & Schmick's Seafood & Steaks, or enjoy free high-speed Internet access, a manager’s reception and cocktail hour, massage therapist, guest passes to the MAC fitness center and pool, and guest passes to Harbor Magic events and shuttle service. Guest rooms are pet-friendly and feature a flat-screen television with cable, coffee maker, hair dryer, iron and ironing board. Some rooms offer a microwave, mini bar, in-room whirlpool tub and a sofa sleeper. The Pier 5 hotel also has extensive on-site meeting space, banquet space and more to accommodate anything from small gatherings to large weddings at our award winning spaces for up to 300 guests. Book your stay with Pier 5 today!
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards
Location
With a stay at Pier 5, an Ascend Hotel Collection Member, you'll be centrally located in Baltimore, steps from Pier Six Concert Pavilion and minutes from National Aquarium in Baltimore. This hotel is within close proximity of Baltimore Civil War Museum and Reginald F. Lewis Museum.
Neighborhoods
Central Baltimore, Inner Harbor
Categories
Hotels, Lodging
Other Information

Policy: 24-hour check-in

Property Amenities: Multilingual staff, Picnic area, Breakfast available (surcharge), Elevator/lift, Express check-out, RV, bus, truck parking, Safe-deposit box at front desk, Porter/bellhop, Bar/lounge, Business center, 24-hour front desk, Restaurant, Meeting rooms, Concierge services, Wedding services, Marina on site, Conference space, Luggage storage, Dry cleaning/laundry service

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Reviews

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03/16/2010

Provided by Citysearch - 
Overall
Mediocre

The only way I can explain the high reviews so far is that they are from 4 years ago... even still. The location is great, but the hotel is desperately outdated and the service is mediocre. Stayed Sun-Wed for business (I like to seek out local, boutique-y hotels). Room service is from the downstairs Italian restaurant, which happens to not serve dinner Mon-Wed, which equals no room service (the restaurant closes around 3 or 4 pm!). The heater/AC unit in the room is LOUD and the carpet around it was wet. I was there in late winter, but had to turn the heater off so I could hear the TV without blasting the volume. Carpet had various spots, I assume as a result of the pet-friendly policy. Doors slam really loudly, which gets annoying. The hallway outside my room had a large, disgusting looking leak in the ceiling so I had to pass by a bucket full of dirty water for two days. The decor & furniture of the entire place is stale -- pretty tacky, mismatched. I thought it would be charming, but I just couldn't wait to leave the entire time. The staff service was mediocre with a smile. The crabby hour they advertise I saw was set up in the lobby just in front of the registration desk. Awkward! The hotel is three floors and the only ice & vending machine were on the 2nd floor. This place is definitely not worth the $$$ -- it's just tacky and the amenities are really lacking. Location is great, but I'd advise that you spend a little extra and stay at the Marriott just a couple blocks away.

10/01/2007

Provided by Citysearch - 
Overall
Very nice boutique waterfront hotel

Stayed one night and was very happy with my choice. Very vibrant, unique environment and rooms. Free breakfast buffet with loads of hot and cold food. No simple continental here. Nice staff and prompt service to room (towels, extra bed). Clean room and bath with Kohler equipment. Steps away from the whole vibrant downtown. ESPN Zone, Hard Rock Cafe, Sightseeing, attractions. Will stay here again.

03/27/2006

Provided by Citysearch - 
Overall
Great Location, Fun People

We had a great time at this hotel - right next door to the aquarium and overlooking the inner harbor of Baltimore. We attended the Crabby Hour - this neat event they had in the lobby where we could try different crab recipies. The hotel is very pet friendly and even offers some amenities for pets.

03/27/2006

Provided by Citysearch - 
Overall
Did not want to leave!

I'm serious. If I had the option to I would move in. Immediately.

This is by far one of the most beautiful, unique hotels I have ever stayed in. Everything was above and beyond what I could have ever expected- right down to the chocolate fondue bar.

Everything was very retro boutique- the hotel and rooms had the coolest decorating I have ever seen!

Also the location is great- walking distance of many restaurants/shops/tourist attractions- McCormick and Schmicks and Ruth Chris were attached!

Take my word for it- just Go.

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