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Business Description
Welcome to Crown Security System, Inc total solutions full service security company headquartered in Baltimore, Maryland. As Crown is a total solutions provider, we provide full security services to include web based platforms for video, access control systems, Intruder alarm monitored system and multilevel digital entry products.
Hours

Regular Hours

Services/Products
Security Products
Neighborhoods
Northern Baltimore, Charles North, Charles Village
AKA

Crown Security System Incorporated

Crown Security Charles Street

Categories
Security Guard & Patrol Service, Security Control Systems & Monitoring, Security Equipment & Systems Consultants

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01/26/2016

Overall

I had a BAD experience with FORTIUS (aka Crown Security System). To summarize, my system stopped working and Fortius failed to communicate this clearly, leaving me unmonitored for 3 months during which my neighbor was robbed. Unlike my new provider, ADT, whose comparable $50 fees cover maintenance and who provide an app for remote monitoring, Fortius wanted to charge $200 to replace hardware that was just 3 years old. The worst part was interacting with company representatives who offered excuses (as they will again) and were combative and threatening. I sought to end the relationship only to find Fortius automatically renewed my contract on a yearly basis (again, unlike ADT, which goes month-to-month) without alerting me after the initial term expired. Switching costs me hundreds of dollars which I will happily pay in order to avoid working with Fortius. I normally prefer local companies, but in this case ADT offers a better product at a better price with better customer service.

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