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Business Description
AutoZone Reisterstown Rd in Baltimore, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baltimore, MD or call us at (410) 764-6668.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

TollFree: (800) 288-6966

Brands
ACDelco, Bosch, Chevron, Duralast, Edelbrock, FRAM, Havoline, K&N Performance, Penzoil, Valvoline
Payment method
amex, discover, master card, visa, paypal
Neighborhoods
Northwestern Baltimore, Glen
Categories
Automobile Parts & Supplies, Automobile Accessories, Battery Supplies
Provided by

COUPONS & DEALS

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Reviews

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mcullen

04/07/2013

Overall

I Wish i could give zero stars.This is singlehandedly the WORST auto parts store I've ever been to. I have recieved the wrong part every time I've gone in, and waited in long lines to return the wrong parts, only to be treated rudely and told I am wrong and the part fits because the number in their computer system says so. If you can't spell coil spring, or manage to differentiate between front and rear shocks, you are not qualified to be a "parts manager" or even have a job. Upon telling the clerk he had given me the rear shocks instead of the front (the third time I had returned this part because it was wrong) I was told I was wrong and to take my money and get out. I tried to prove it by showing them the old shock but they simply didn't care. I actually put the right ones on hold earlier in the day-I held them in my hands! And they told me I was wrong and it wasn't their problem. I have wasted one too many days buying and returning parts to these stupid entitled people who think they are right and the customer is an annoyance. This entire branch should be closed if they can't learn to run it. I will be calling the corporate office and will do my best to see these people fired. But let's be real, nothing is going to happen. So I warn others right now: DON'T BOTHER GOING HERE. It will only ruin your day or In my case a whole weekend. Go to salvo or advance or pepboys or the dealership but don't give these clowns one dime of your hard earned money. God knows they aren't earning it.

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