"I purchased my 2012 X5 BMW from Exclusive Motors and it was the best car buying experience I have ever had. They took away all the stress and hassle that comes with purchasing a vehicle. When a friend referred them to me I called in to see how they could help. My call was received by them and in our conversation I told him exactly what I was looking for. He did not have what I was wanted in his lot but almost immediately they were able to locate several options for me to choose from all of which met my requirements. Once I decided on a vehicle their all-inclusive service took care of EVERYTHING else. All I had to do was come into the dealership to pick up my car and sign on the dotted line. Financing, inspection, registration and titling was all handled by the company saving me a time consuming trip to the bank and that dreaded trip to motor vehicle administration (MVA). What I appreciated most about the transaction was the transparency and responsiveness throughout. They were very professional, detailed and relayed all the information I needed to be aware of. There was no fine print or disclaimer that caught me off guard at the last moment. They were always a phone call away and reached out to me promptly anytime new information concerning my purchase became available. T hey kept me informed every step of the way. Within a week I had a new vehicle that I was exceptionally happy with. If you are in the market for a new car and are looking for exceptional all-inclusive experience with great customer service I definitely recommend using Exclusive Motors in Baltimore MD."
1920 Forest DrAnnapolis, MD 21401
From Business: Mercedes-Benz Annapolis - Service Center serving Annapolis offers great low prices, rebates, and incentives for new & used Mercedes Benz cars, vans and SUVs. Our …
3301 Briggs Chaney Rd # 1Silver Spring, MD 20904
From Business: Here at Mercedes-Benz of Silver Spring we have an incredible selection of new, pre owned and certified used Mercedes Benz cars, and SUVS. Come in to our Silver Sp…
I was recommended this place by a friend who bought a couple of car from Reality Sales and told me they were good. So I called in, spoke to one of the sales guy and I filled out their online application. They took 1 day in getting back to me (I had to call a few times) but they finally called me and asked me to come in. I sat down with one of the bank guys, a bigger guy named Juan, who talked to me about my job, my income, the cars I was interested in and he told me what my options were, because of my credit, which was in the dumps. After 30 minutes or so, he found me a me an approval with a company called ACE Motors. The payments are good, I have GAP Insurance, a 36 month vehicle warranty and the car is running good! No complaints after 8 months. Overall, I had a very good experience. The two ladies they have there were really nice, very friendly and when I wanted my radio fixed (CD player wasn't really working), they helped me find a place to help me do that. In the end, I'm very happy with my car, very happy with how they took care of me. A positive buying experience, after several that have not been so positive.
I definitely have a positive sales experience, I've had some very bad experiences with buying cars (new and used) but Reality was totally different. I did my research and saw the SUV I wanted and Alex handed me the key and let me test drive it. There was no pressure and no haggling over the price which was good. And I was able to look up the AutoCheck report on the truck and everything before making a decision. They never pressured me to get a certain vehicle and I was in control of my decision instead of the other way around. As with the past times that I've bought a car, there is a lot of paper work and it tends to take a few hours to complete the process but that is to be expected Juan was very friendly and touched based on everything in the contract with me. Overall I'm very pleased I went to Reality Auto Sales it is a great place to find a dependable car at a reasonable price.
I am so satisfied with my purchase at Reality they were very helpful throughout the whole process, they all work together as a team and that's something you don't see everyday, I was surprised how Jose and Alex worked in sync and then Juan was so friendly along with the Tag lady Yanet she was really nice and funny.... I bought with them about 3 months ago and haven't had not one problem with my car, got a letter in the mail offering me a discount to get my 2 years Tag with Yanet thru their Tag & Title service it was so quick, I recommend going with them!!
When i was looking for a car to buy on Craigslist I had seen several ads by Reality til' i saw the one car that really got my attention and it was with them so i went ahead and called and Alex helped me so thoroughly with showing me the car, my application and i was sold. He took me to see Juan and he got my contract done so quick as fast as these things can go and I drove out on my 06 Jeep Grand Cherokee with a big smile on my face... I recommended this place to my friends and family and already my cousin went and bought a car from them too!!!
Great Price and Fantastic Service Truly no hassle car dealership I still can't believe I was able to buy a car get it financed and be driving away within 2 hours. If it's this simple why does everyone else make it so difficult. Alex helped me fill out the credit application and in about 10 minutes he was letting me know what I was approved for, my monthly payments etc. so I went back with Juan and finished the deal. I thought it was too good to be true but it wasn't. I love my car and have referred 3 of my friends to buy cars from Reality too
My experience with Dynamic cars was easy!! Most dealerships take up your entire day with the negotiating process.. back and forth and back and forth. The people at Dynamic want to give the best deal without wasting your time. Robin was really kind and took his time to drive several cars with me and run the numbers to compare my options. Meanwhile, financing dept made several phone calls to get me the best interest rate possible. The team worked together seamlessly to help me out and I drove out in a beautiful car that I love!
Definitely a positive sales experience when I bought my pre-owned 2005 Acura TL here. I highly recommend this place to anyone. Jose is very patient and extremely helpful, showed me around to look at their selection and then sent me to a 2nd location not too far to look at the rest of their inventory where Alex helped me thoroughly as best he could. The financing process was a little long but Juan was very friendly and kept up easy conversation. Overall I'm a very satisfied customer
I purchased a honda accord 15 months ago and had a small problem with the car, I called the dealer and he said just bring the car that it will be taken care of, at first I thought this is no be real it cannot be that easy because I had owned the car for so long, however I did go in and Mr Robin gave me a ride home and took care of the car for me free of charge I am very grateful because of the warranty I had on the car it made things easy I will send and refer my people to them.
Lovely service received at Exclusive Motors in Baltimore. The salesman; Bruce, was able to find me a car with payment in my budget range as well as cheap insurance. I was able to drive off the lot the same day and with a car I was pleased with. Bruce was and is a diligent worker. Even after the sale I was able to call back with questions and he answered them. I definitely will recommend this this guy to ANYONE who is looking for a way out. He's not Jesus but he's a way maker!