What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1414 Key Hwy #201Baltimore, MD 21230
From Business: Key Auto Glass Shop is the premiere windshield repair and replacement specialist. Our # 1 goal is your safety as the glass in your automobile is an integral part …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I previously hired chuck to fix an alternator bracket on my 2003 Acura TL. He did a great job so I recommended him to my brother-in-law to fix the same car. I had given the Acura to my brother-in-law as a gift and it needed maintenance, namely a new alternator belt. So to make a long story short, my brother-in-law called Chuck and Chuck said he could fix the belt and gave the price and the appointment was set for 12PM on Saturday about 2 weeks ago. So we are waiting for Chuck to arrive. Chuck texted us and said he was running behind due to a flat tire but would still be coming. So we waited and waited. By this point it was now after 2PM and still no Chuck. He didn't say anything else to us, he simply didn't show up. So in conclusion, being skilled does NOT excuse a lack of professionalism. It doesn't matter if a person is in business for 1 year or 50 years. Update: Chuck did finally show up and fix the alternator belt on the car. It took 2 weeks. He quoted $40 before the repair and then charged $60. That's bad business. You should charge what you quote.
I was totally impressed with the service SAP Auto. I was having issues with my car making a noise while driving and didn’t know a mechanic near by. After careful research I chose to take my car there. I explained my issue and right off the top they were able to tell me what was wrong. Of course they did an actual diagnostic and to be sure, but it was exactly what that told me from the beginning. They fixed my car and I was back in the road by the end of day. I will definitely recommend them to all my friends and family.
HORRIBLE shop! BEWARE! You get INEXPERIENCED mechanics' guess work! DITTO...ELIZABETH M. 2015 AND....this shop is deceitful in their business practices quoting one price and then doing repairs unrelated...and charging you for it. DITTO ELIZABETH M. 2015....AND this shop holds your car hostage for repairs done over and above your repair quoted and DEMANDS you to pay for all extra work or YOU DON'T GET YOUR CAR BACK.....HUSTLING you for more money! AND this shop DOES NOT honor warranties with covering labor by expecting you to pay for labor to fix their errors at your cost. you take your car in for ONE item and after you DRIVE off the lot MORE CAR ISSUES START HAPPENING that were never issues!! I had to go back and forth to defend the state of my car before they touched my car over 4 times, THEN the promised times for repairs are NOT honored. YOU SIT and WAIT for HOURS and still return a day later. JUST PLEASE BEWARE!
This gentleman is phenomenal he knows exactly what he's talking about he told me over the phone his rates and he was correct when he came out! This gentleman does not keep Vehicles overnight he comes to you I love that. And he fixed the car on the spot. Yes he is one person and I saw that he has to pick up parts and answer the phone for other people while working on your vehicle but he did a great job and most importantly he was honest and correct. I drive a Mercedes and he fix this with ease great job
Densil is an awesome dude & always takes care of customers. Good guy to work for also...............
I left out my home at 5:15am to go to work to find my serpentine belt had broke. Didn't know who to call. Typed Mobile Mechanic and gave them a call. Quick, prompt service. Greg, the mechanic who showed up diagnosed the problem right away. Even with the additional work. It was quick and reasonable. And did I mention it was raining. Will definitely use them again. Gary Hines
Save yourself the headache. Find someone else to fix your vehicle. He'll take your cash and barely answer the phone. Then what he does he'll have an attitude. Then he'll keep your car forever. Don't do it.
Truly horrible experience with these guys. Spent $2500 here, they butchered the frontend of my car. Now in the process of spending another $2500 to fix the damage they did. Refuse to take responsibility or give anything other than generic form answers. Avoid these shady con men.
If you value your life, money, car and time do NOT take your car here because their negligence will cost you. Even after approaching them privately to resolve the matter, they take zero responsibility.
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There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.