I would NEVER patronize nor use this laundromat again in my life they are prejudice here! The owners are Asian a women and man and the one worker Warren is the attendant. I even called the following today (today) to speak to the owner in he hung up on. I took a trip there and he's EXTREMELY rude and nasty!! I came to the laundromat before 10pm which is the time that they close. I'm a regular customer here as well, but I had a long night. Nevertheless, the attendant rushed me to finish washing and drying my clothes advising me that at 10pm he is closing and that I will not have time to dry my clothes. There was a Caucasian gentlemen who was there as well. He allowed him to finish washing and drying after 10pm. Soon after he departed the attendant Warren told me he was closing and leaving! He had to contact the police b/c I was not leaving with my 2 year old with 2 bags of cold wet laundry. Besides my dryer had 5 minutes remaining. BCPD came and one officer threatened me that he would arrest me for trespassing. I am contacting my attorney, but as a customer and to give heads up please do not patronize this facility.
I wish I could give this establishment a significant negative amount of stars. Dropped off my laundry to be washed and dried since my washer and dryer at my home were broken. We made sure to ask the person who took our clothes if they would read the labels in regards to instructions for washer and dryer temperatures and we were assured that they would. When I got back my clothes, a handful of my polyester shirts and underwear were completely ruined with marks and stains all over them. These were not inexpensive clothes either. I brought back my clothes to show them what they had done and the woman who works at the desk said she would speak to her manager. The manager eventually called me and literally SCREAMED at me on the phone saying that it was not their responsibility and I must have brought in my clothes already ruined. He refused to do anything to help with the situation. He was nasty and extremely unprofessional and eventually just hung up on me.I am appalled at the terrible job this laundromat did with my clothes and even more appalled with how nasty the manager was and how terrible the customer service was. I am so upset with myself for paying for them to ruin my clothing.DO NOT GO TO THIS ESTABLISHMENT!
Well for starters i would like to say hello to all whom read this.... i went to wash my clothes today 3/30 @10am i was very surprised at the space be careful with big loads of clothes because you cant take the carts out side the laundromat. Then i noticed a FOUL smell which had me at WHOA but the washers are a decent price 3.00-3.50 now the dryers are another story of its own for every quarter equals 4 mins I AM VERY upset because MY CLOTHES DID NOT DRY and no one physically is in there to help with any problem yet they have numbers posted on the wall if there are any concerns i will not make this my first choice EVERY AGAIN just moved into the neighborhood good to find the cons now rather than when it gets hot outside.
i will never go there again nor my friends until they fire this one employee her name is sabrina neither will my friends she done stole money, spilled juice all over my clothes while carrying around this big cup, curse me out. and refuse to call the manager. this lace is a joke
This is a terrible place to do laundry. At least 1/2 of the machines are always broken and the staff is nasty. They keep going up on prices and the place smells very bad, like mildew.The machines that are available either don't work quite the way they should and the place is filthy