NO STARS! Absolutely the worst there is in baltimore. They add on BS non-refundable fees. Their maintenance is a JOKE. Literally two weeks for one plumbing issue- and over a week for the second. Which they charge you for- btw. They kept the previous tenants security deposit- but didn't do any work or clean the house prior to us moving in. The staff is RUDE. They are the worst- avoid renting from them at all cost!!
This is the worst place to live there are rats and roaches everywhere and the only way to get rid of them is to use harsh chemicals. People in this place are miserable the new tenants were told that they brought in mice an roaches and its completely untrue any other place is better you can't touch the grass but they still rent to people with children and tell you to send them to the ally where there is heavy traffic and doesnt even belong to them. Do not move here they dont even care about anything but their money that they will get from you. A turn over in tenants is no big deal. Oh and the letter you may recieve is do to circumstances beyond our control is the only reason they give to kick you out. You can find way better places.This is hell to live here take it from me.
Save your money, just do it. This apartment is by far the worst I have come across to live in. It makes living in the ghetto seems like a luxury. There's roaches in your sink, mice in your cupboards, the walls are full of mold and cracks. Staff and maintenance are horrible; they don't care unless its about your money. Don't even give them a call, there are other decent apartments in catonsville. Don't look back and think you'll regret it, trust me you won't. Save your money on a place that is actually worth it
I've lived here for years., the unit is nice, up to date and my neighbors are great. Were like one big family in my building. The office staff is Soooo friendly. Whenever I have a maintenance issue it is resolved the same day or within a few days. Not to mention the housing charges are very affordable. I encourage you to stop by and find out for your self.
DO NOT LIVE HERE! This place. We've had mice the entire time we've been here. Seen them running from room to room, droppings EVERYWHERE, chunks of carpet missing. The response was to place sticky traps (without telling us and my dog got stuck to one bc I didn't know they were there), and put mesh in between carpet and floor boards to "patch" the burrow hole. Well guess what, the mice dug around the mesh. Maintenance came and said our apartment was very clean and definitely "the exception" even though the lease states that fines will be given if maintenance deems an apartment "unclean". We have been in contact with resident services, "pest control", and maintenece NUMEROUS times about this and not only is the lack of urgency abhorrent but the "solutions" are pathetic. Obviously the problem is not us...as we are "the exception".The noise level is ridiculous. We have several families living in our building and our upstairs neighbors have several children who run around at all hours, tear down the stair well, hang out in the stair well, leave trash EVERYWHERE, play soccer in the stairwell and parking lot (often hitting cars). There is always trash everywhere. Once there was a bag of vomit outside. Bags of trash strewn all over the lawn where I'm supposed to walk my dog. There is not short supply of unhealthy and dangerous things for him to find in the grass (once a razor). There is frequent police activity in the complex- and im not talking one cop car. I mean an influx flying into the complex with lights and sirens blaring.
Dirty, falling apart, all the pictures on the walls have been stolen, all my Christmas presents I had delivered were stolen and not FedEx and USPS wont even deliver packages to me any longer. The front door buzzer has NEVER worked so ppl have to call you and you have to go down the elevator to open the door. There is no office, doorman or anything. They never heat or air condition the main building or halls so its sooo hot/ cold out there. Takes forever to get things fixed. Says luxury apartments but everything in here is SOOOO old, not working right, and an energy sucker. The elevator breaks frequently. There is NO cart or anything to bring your groceries or anything to your apartment. The old manager stole everyones rent and even some Social Security numbers of the tenants and the property manager knew and did not warn us or fire him. He eventually went to jail for a few days then came back to live in our building! He was a crack addict. Of course a rash of break ins after that. They still tried to make US pay the money that he stole and we had to fight for months over even though we had our receipts and they knew he did it. Look at my pictures of how filthy this place is. DO NOT MOVE HERE
Horrible, horrible, horrible. If anyone from American Management, from the owner down to the shrew sitting at the front desk, told me the sky was blue I'd say hold on, I'm going outside to check. They were my introduction to Baltimore and fortunately everything else is great, but wow, what an awful, mind blowingly nightmarish experience they were.Avoid American Management of Baltimore at all costs.
This is the worst company I have ever interacted with- they are lazy, and very rude and elitist about responding to problems with the properties, they charge for bogus things like having someone literally walk in and look at an appliance, they say that it was fixed and the person actually did something and slap you with a 100 dollar bill. I Hate Them!DO Not rent from them- they are a bunch of rude idiots... seriously.