I have rented from enterprise a few times in the past. I'm not going to lie, I wasn't a fan. This time I was in a bind and from the time I booked my reservation to the time I left I had excellent customer service. The first person I talked to was a young lady and she was so nice to me. I accidentally booked reservations for the wrong enterprise and they transferred my reservations and still gave me a deal, and picked me up with out a fuss! Ms. Linda picked me up from the train station and brought me back to enterprise (She was a sweetheart). David Mercer helped me rent a car and was very kind to me and professional. Thank you everyone, y'all changed my view of enterprise! This group definitely worked very well as a team and I'm thankful for y'all! Have a great day!
this location of Enterprise at 5201 York Road has exceptional customer service. They're always punctual [the times I may need a pick up] and no matter who I work with, they always give me their business cards and assure me that I am welcome to give them a call for whatever I need. Vehicles are always clean. Overall A+++ !! I would recommend this location [& business overall] to anyone!! THANK YOU Enterprise!
I always rent from Enterprise Rent-A-Car and love the service and selection. They treat me well. My only issue is they don't do a good job washing the cars. When you get the car, it looks like the hose it down so you can't see any imperfections or how clean the car really is. Once it dries, all sins are revealed.
I have had the best car rental experience with Enterprise. They have the best fleet of cars and very well maintained too. I have rented cars from multiple companies but Enterprise provides the best customer service of all.
These folks are great. Picked us up at the train station. Upgraded our selection of car for no additional cost. Courteous and very friendly service. We recommend Christian. She was especially helpful.
I recently made a reservation online. The process was very easy. When I arrived to pick up the vehicle the associate's were very friendly and attentive. The vehicle was perfect for my trip. Thank you!
The Best experience. I have been renting with Enterprise for 10 years and I will not go to any other company to rent my vehicle.
This Place is Awesome. This is the best cash car rental place in Baltimore.