My wife and I used an Affinity Cab that we hailed on the street. We parked on Fort Ave in Federal Hill and were taking the cab to tailgate at Ravens Stadium. The cab driver was pleasant and both my wife and I enjoyed our conversation with him. After being dropped off and walking a few blocks I realized I had left my car keys in the back seat. At the time I didn't even know which cab company I had been it, only that it was a completely red car. So I walked back to the main street where we were dropped off and hailed the first all-red cab I could find. The driver phoned to the dispatcher who thankfully was able to contact the driver of the cab we used early. Even though the driver was on his way to the airport, he was gracious enough to turn around and bring my keys back to me. Without that level of commitment from both drivers and the dispatcher I would have been in a really bad situation. I can't speak highly enough of the effort they put forth. They could have dropped the keys at the office as is protocol, but instead the driver went out of his way to deliver my keys to me. Thanks so much for saving the day. I will never forget it!
I recently visited a family member of mine that lives in the Glen Burnie area, I'm from California and havn't been back to Maryland in 10 years. Any way I think it was a Friday After noon around 7pm when I called Cab Connections to take me to the new mall called Arundel Mills, The dispatcher that was working the shift was the sweetest girl i have wver spoken to in the customer service field, I was lost didnt now where to go or even the address to pick me up at.I was so up set being in a new town that this girl calmed me down and even made me laugh, she was so helpful in locating me and sending me the best taxi driver that would help me with my nees, I wass so happy with the service that i asked the driver what his name was he told me Thomas Ward he drives cab number 376, I mentioned to him how upset i was and how the dispatcher helped me he told me " You mean Danielle, shes the best we have had in a long time". I made it a piont to call her back and tell her how pleased I was wwith her service and as well as the drivers. I would say that if you want a great sevice with taxi cabs call Cab Connections, They are very clean and sufficiant! WOW
I recently left my phone in one of the cabs, although I didn't know which company I had taken. After I was able to track my phone down (the driver was unaware that my phone was in the taxi), I called Affinity and a dispatcher/driver really helped me out. He worked very hard to help me retrieve my phone, and even called this morning to follow up. Mr. Morgan will never know how grateful I am! The owner was also extremely hardworking and helpful in this situation. I am so appreciative of this service and will continue to use it in the future.
Hello everyone. I am sorry to bother you with this but we do not know how to contact you other wise. Yes we did try to call. We were dropped off at Madison Street approx 12:20ish on Weds night. We left a black rusted root shirt in the car and a sticker that said got roots. We are trying to get our belongings back. Our driver rocked but we lost our stuff. PLEASE help! You can email me at email@example.com with any info. Please respond ASAP. Thanks so much-Sara
I had flight to BWI airport, once I walked out to get taxi, there were couple of outsider approaching me and ask for taxi. I didn't listen them walk out to get authorized airport taxi, that airport system announced time by time. I'm so glad I had professional driver waiting on line for me. Once I got there, dispatcher asked me after greeting, "What is your distinction sir?". I had that ride change my opinion about BWI. They are really pro....
My first experience with the lady who answered the phone was very helpful and knowledgeable. The cab driver was very friendly, and to was very knowledgeable about the city's history .Told us of some of the places we should visit while here in charm city. We carried on good conversations. He was a delite.we would recommend to anybody who needs a taxi to call downtown taxi
I was late getting to the airport because yellow can failed to show up. I called affinity can an Shack (the driver) assured me he would be there an get me to the airport in Time for my flight or the ride would be free. What a nice guy! After a grey conversation on the way there I was dropped off intone as promises. Nice guy, great service!
They are excellent. I work at the Inn at the Black Olive and one of our customers needed a cab for 8:30am. I called them at 8:29 and they were here in literally 3 minutes. Also the lady at the front desk or whoever answers the phone was very very nice :) I will be calling them for now on instead of Raven Cab or Yellow/ Checker Cab
I was downtown Baltimore and I needed a cab, and I seen this Cab and I flagged it down. I received excellent service. The cab driver was polite and was well mannered, and guess what he spoke awesome English. The fair was reasonable, and I would recommend this cab company. Go Affinity Cab!!!!
Ever since the new owners took over this cab company they are more responsive to the customers needs. I have used this cab company many times while I have traveled into Baltimore City for business. I would highly recomend this company and the drivers I have used.