I would totally give this place a 5 stars, I have been to the one advance on Merritt, sorry to tell you but if u go in their u will be waiting for about 20mins until someone even knows u are iin the store, and waiting at the counter. And please don't even get me started on the store on Ermand ave, they are ridiculous, u will be waiting in their for about 30 mins, not to mention they have NO IDEA what they are talking about. But back to North Point Advance auto Parts, their customer service is AWSOME when u walk in they Greet you at the door with a friendly hello, their is ALWAYS someone at the counter, waiting to help you, They have ur parts and if not WILL find a way to get it. I love my experience at Advance Auto Parts on North Point blvd, they are located in the same shopping center as K-mart. need help go their. I will say they are busy, but what can I say THEY ARE GREAT and Friendly and are willing to help everyone and give them the time they deserve. I will always go back and u should too.
I am a new customer of Auto Stop, and very glad I decided to try this local repair shop. I had gone to another auto repair shop when my car started having transmission issues, but they could not diagnose the problem. They estimated it would cost nearly a thousand dollars to perform the exploratory car surgery that my Honda required, so I decided to get a second opinion to see if I could get a better deal elsewhere. When I went to Auto Stop, they found the source of the problem almost immediately- rats were chewing the wires in my car, which Auto Stop quickly replaced. It happened again not more than a week later, and as a courtesy they replaced the part free of charge. This business has saved me a great deal of money, and the service was done much more quickly than I expected. I'll be taking my car here from now on!
Needed a transmission for my wife's neon. Dropped off a deposit and they had it out the next morning just as promised. The guys even helped me load it into my truck. Covered it with a 30 day warranty so if it goes out in the first few weeks, all I have to do is pull it and they'll swap it for another. Installed it, and it works great. I think it's unlikely I will have to return it. Wife's car is running better than it has in a long time. 5 star service, the price was unbeatable and believe me I tried. Definitely keeping their number, but I hope not to have to use it too often!! No offense, gentlemen.. Great deal on a great quality part.
All I can say is this place is great. Seems the associates have changed to the better. I see faces I have not seen before and each one is fantastic and very helpful truely concerned and I want to put a big thank you to the gm he went above and beyond to help me. And I was in a situation and he turned a bad situation into a good experience. I ordered brakes and they came in wrong and he personally drove to another store get me the correct ones He made a dead line I had be on time. So thank you so much I will shop no where else.
Last Saturday I went to Standard to pick up some inner tie rod ends for my 68 Chevy Camaro and it was actually fun. It should have been like a trip to the dentist, but I tell you what it was just fine. Ed, the guy behind the counter was helpful and friendly. And Scott was telling me that his great grandfather had started started the business back in the 40s on North Ave, where they still have a store today. It was just a pleasure to go there, and I'll be back next time too.
Completely awesome experience very knowledable was a little skeptical when I first walked in because the older bald guy behind the counter was very stand offish and rude but once the younger guy came in named John he was very helpful and knowledgeable. Left their spending 600$ on a rear end put it in my truck and it runs great. Definitely see John when you go in there don't get discouraged by the rude bald guy not exactly sure why they have people like that working there.
I have had my car to 5 different shops with a Check Engine light and it ran rough sometimes. No one could figure it out. I spent over $1,000.00 to try to fix the problem. Hamilton Tire was recommended to me from someone I work with. Boy, Am I glad I found them. They found a loose connection at one of my sensors and for under $89.00, I have a dependable car again. I will never go anywhere else again.........I will tell everyone I know to go there.............
RJ (Owner) and Doug( Mechanic) were both working the day I came to get my brakes fixed. Prices were great and the work was done in a timely fashion. I am extremely pleased with the service and professionalism. I would recommend this shop to anyone that needs work done on their car. If I need any service on my car this is the only place in Baltimore I will use. Thanks Guys!! Tiffany
I brought my Mercedes here The first time for service and they were half the price of what the dealer wanted. Jay told me that they had a factory trained Mercedes technician and that they use original Mercedes parts. They did a great job. I just recently came back because they gave me the best deal for four new tires. Believe me...I shopped around! I would recommend them to anyone.
The work is one that is quality and sufficient. I have two major problems with my car and Auto Stop handled this with great resolve. I am really satisfied with the quality of work I receive from the guys at Auto Stop simply because it was honest, genuine and efficient. I really recommend that anyone that wants honest result when dealing with issues concerning your car go to Auto Stop.