This is the BEST fried chicken in Bakersfield CA. The owner is very friendly and helpful. She encouraged me to phone in my order so I didn't have to wait 15 minutes for fresh fried chicken. My order is always cooked after I order it and is still blazing hot when I get it home.
Our first visit.....very disappointed. Our service was very slow and the food quality was ok! Our bill wasn't correct and management sucked at trying to rectify it. Needless to say we won't be back. Wing stop hands down.
It's the best Popeye's in southwest Bakersfield
The staff is very unprofessional and not trained correctly. They were all very nice when it opened, but it seems they are extremely young and just don't care. The biggest problem I have with this store is whenever we order from there, they are very tight with their honey, butter, napkins or sauce. When you ask for more, they give you one more pat of butter or one packet of honey, just not enough. This happens regardless if they have your order correctly or not, most of the time it is not correct. I was so happy when Popeyes bought KFC or whatever the transition was, but their food quality and service have gone way down, almost to the point I won't visit the stores any more.
this is the second time Ive gone to Popeyes and I can say that I am not impressed at all. the coustomer service is garbage and the staff is poorly trained. ordered a #9 which comes with 8 or 9 chicken nuggets a biscut and fries and a drink....after waiting 10mins I recieved a box of cold( not warm but COLD fries) and no biscut....Is this what to expect when I go to Popeyes from here on out....If someone gets his or her GED the least you can do is try to earn your $8.00 an hour insted of getting stoned and eating my biscut you jack-wagon. I love that chicken from popeyes but your staff sucks and I will not be comming back.
The first time I decide to drive all the way across town to try this place out and I didn't even get my food. I waited for 30 mins to find out that my order was never even placed. I went to ask why and I find all the staff standing around texting. Definitely never going back.
Combos are good deals but they SERIOUSLY need wings with done meat on them!!
Came in host didn't even greet us. Didn't even know what to do! His name is Keshawn. I had to tell him table for two then he spoke and said ok an started to walk away . He gave us a booth and it took the waitress 10 min to ask for our drinks. I don't blame the employees, it's the management fault. Will not repeat!
I paid for 8 orders of chicken and they only give me 4. It was drive thru so i did not check until i got home so i call them and they told me to come back the next day to get it. I came back and the store manager Jose did not give it to me. He told me that i have to wait until the girl who gave me the chicken come in to work to give me the missing order. I have never seen such a rude attitude from a manager of a franchise.
they have some of the best wings in town n the staff here are so friendly......it was a great experience.