Their motto of giving "Reliable Service" is a joke. The mail box is broken at the 4 unit facility we live at. We have not received our mail in 2 weeks and the Post Office says they don't know when it can be fixed. Plus they say we have to pick up all the mail they are not delivering. My wife is disabled and I work during the limited Post Office hours. Really? Why can't the Postman take another 25 steps and deliver our mail until they fix their own problem? No wonder they are broke. Laziest people around.
Every single time I try to call this location, they NEVER answer. It is so hard to get through. If you call another location in Bakersfield, they answer right away. There are constant complaints with this location, and it seems like nothing ever gets done. District Manager should really look into this matter and resolve the issue.
Worst delivering system for this post office. This is the third time that this post office delivery either took my item or left the item in the wrong mailbox. The supervisor at this post office said they will contact me but i never hear from them. If I can choose to go to another post office I would in a heart beat. I am very disappointed because I work hard to spend my money and the mailman sucks because he/she does not know how to deliver my items. Worst delivery system for this post office, further on I will not be shipping anything to my place. Thanks to amazon for their great service I got credit back but will never ship again to my place.
Doesnt have the phone number for that office. Right!!! How do we suppossed to get of hold of supervision.
I called them about a package I was expecting. The woman I talked with was very helpful. She said it was probably out on the truck and she would call me when it got in.the
This post office is a bad services the employee never hand up the phone I am tired to call all day and never take a call is a bad customer service and my mail is missing
I agree with the other review. Why the hell are they closed for lunch? Take turns or hire more employees, we are in a recession with high unemployment for God's sake! So inefficient...
This Post office is GARBAGE PERIOD!!!!
on yesterday it was about 110 degrees here in Bakersfield California and attempting to access this post office in a wheelchair is very trying based on the fact that one there stairs all around and you have to go to the back of the facility to access it through a cargo ramp like a piece of cargo or luggage or a package this is being shipped through the mail when you call and explain to them that this is very trying for u to see their posted signs on or beside the doors that the access for disabled is in the rear you are disrespected and made to feel inferior because you did not see their signs that they have posted on the side of the doors way up several groups of stairs they have even moved all of the curbside mailboxes to the alley as well as the access for a physically challenged person I can go and on but I will just not ever use this joke to the US Postal service
The staff here are very nice and friendly! They offer many services that aren't listed, just call and ask.