I love this Doctor and staff. Carmen is so sweet. Clean office, great location, from exam to the end a perfect experience. Answered all questions.
11320 Ming Ave Ste 360Bakersfield, CA 93311
From Business: ">At Bakersfield Eye Care Optometric Center, our mission is to provide eye care services and products of the highest quality to each patient in a friendly and ple…
Great doctor in state of the art facility always explaining things and being really nice to my mom for 7 years now. She had eye surgery 4 years ago and still 20/20 without glasses!
I was able to see again after doctor repaired my eye after damage done by car accident. Vey thankful for giving me back my eyesight! Thank you!
Awesome doctor and excellent service! Friendly staff! Very reasonable for folks without insurance! Spent over 15 minutes explaining everything.
Dr A fixed both my eyes after surgery that I was told was not possible by other docs in town. Glad I got a third opinion with Dr A.
Love this office. Everyone is professional and very helpful. My family is all seen in a timely manner.
Save yourself a TON of trouble and go somewhere else! Got the eye exam wrong TWICE, 3 pairs of glasses wrong, went through this for 4 months! Never had such a terrible experience. Unprofessional.
This is the worst doctor & staff I've encountered in my 65 years! He did cataract surgery and now my vision is WORSE than before surgery. Also, I believe the surgery was not yet necessary; I could see well and had been told that they were 'baby' cataracts. I believe he overbooks on any cataract surgery only for the money. The day I went to his office post surgery it was standing room only. He had performed cataract surgery on over 13 patients that same morning!
Previous reviewers mentioned Dr. Carroll's poor bedside manner. They were too kind. The support staff never called me by name during any step of the examination. Nor did they identify themselves. Once meeting Dr. Castillo, he was terse, abrupt and brusque, apparently displeased because I did not understand his questions. During the examination, a second assistant entered the room; she never said anything, so I don't know why she was there. As Dr. Castillo completed the examination, he took no time to explain his findings. Instead, he dictated a report to the referring physician, using that as the means to explain to me (I know, also, that there were a couple of factual errors in the report.). He started to leave, but remained when we said we had some questions, which he stayed to answer. By his answers, it was clear he did not consider the diagnosis to be serious (although a condition that leads to blindness is pretty serious to me! ). In fact, the reason for the referral was considered a secondary factor, not worthy of much concern. If there is any chance I can avoid seeing him again, I will welcome that chance.
Dr. Castillo had the worst bedside manner, yelling at his staff, working on his billing etc., sorry I even went to this place, not to mention the waiting time of almost 2 hrs. (with appointment) watched a couple of movies while there. Never again.