Other than being expensive I liked the convenience of the location and the In by 11 Ready at 4 policy. I dropped off my clothes today at 1058am and the girl told me it would be ready tomorrow at 4. I said what happened to the in by 11 policy. She said her clock said 1101 and they start their loads at 1100. ARE YOU KIDDING ME!!!. I made an effort to get there early enough to avoid the tight window between 4pm and 5pm on Sundays. Thanks for ruining my Sunday now because I need my uniform for work on Monday and now everything I do has to revolve around that. I am a regular customer and didn't mind spending a little more until now. MANAGEMENT: is this the way you treat your loyal customers, because if it is I need to give someone else my business?
Best customer service every where in the whole world. I would recommend it to everyone in the whole universe
They have frievdly staff. Fast & Afordable dry cleaning, fluff & fold laundry & alterations! They have locations 2219 Brundage Rd on east side and 3501 Mallview Rd and my favorite store 8200 Stockdale Hwy #398-1611
it was 8:20pm and I called to make sure I could come throw my 2 loads in real quick I didn't even need to dry because I have a Dryer and the hours posted say till 10 however the lady said no I can't come in. Nobody wants to do laundry this late but kids get sick and clothes need to be washed. I just can't believe they say their open till 10 but you're not even allowed in the door after 820. last time I checked that is still enough time to wash and you may be cutting it close but maybe even enough time to dry. Shoot let me run it and I would leave it open as long as it's supposed to be. I mean I know it's not the greatest job gabbing to clean all the washe's out but I used to clean 52 office suites every morning before 730 just so I had time to clean up and change and open the building. I was the property manager/cleaning lady. lol a job is a job and if your not gonna do it right don't do it at all.
Worst customer service. Owner denied ruining patch on Cub Scout shirt that was in perfect condition when dropped off (yelp review for details)
Long time customer but unfortunately I have to say that this place is a sham. The owner thinks they are doing a favor to the customer by charging them and not doing the work. Most unethical place I have been to as a consumer. STAY AWAY! THE WILL TAKE YOUR MONEY AND NOT DO THE WORK THEY PROMISE. BEWARE!
sweet and nice customer service very reliable and also very low prices on the rentals i got!