The service once you get into the chair is what you would expect from a chain...mediocre at best. It is getting into the chair that is the hard part in a timely manner. Showing up without a call ahead leaves you with a 30+ wait. They said to call in to get less wait.......so I did for late in the evening and called in and put my name in the list. I showed up on time for my appointment and was told that they didn't have my exact spelling of my name in the computer so they corrected it. I then sat for another 15 mins (45mins) from the time I called in. Then two people who had missed their appointment by 15 mins walked in the door and I was told they had called in and I would be seen as soon as they were seen. Nope!!!!! That would be another 15 or 20 mins (60/75 mins past my called in time). If you have nothing to so but wait for a subpar haircut then please visit this location. Went to the location right down the road and tipped twice the amount I paid for the haircut.... This branch really messed up!!!!!!
Bad customer service ever.
I arrived in the morning when they opened. Nice place for a quick cut. I would visit the web site first for discount coupon. My haircut was $14.00 and was given a coupon towards my next visit. I'm very happy with the cut I received and my stylist Michelle was very careful in asking me the length before cutting.The only negative was I expected my hair to be blow dried before leaving . Thus was not offered to me. I would return to this facility .
I went to the Great Clips on Rosedale and Coffee to have my hair fixed after it had been messed up by a stylist at another salon where id spent over $40. The girl that fixed my hair was amazing, patient and very experienced. Will be going back
Always friendly, never a long wait.