Dustin goes above and beyond to make customers happy he is quick and reliable and does a great job. We would definitely recommend...
BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Unfortunately, i paid for a job just shy of $3000.00. I was promised day after day that the work would be complete. Nothing was done professionally and i could not get the owner of the company Steven Hart to return my calls. He collected the fees all up front and never showed up to finish the job or call me back. When i asked for a refund he did not respond. If you use this company do not pay him until the job is done. I am not a rich person and I was just trying to get a quality job for my families safety. I basically got taken for almost $3000.00 and no repairs. Please learn from my mistakes.
Steven Hart is a great RV tech. He's very knowledgeable and fixed all my problems cheaper than anywhere else. Thank you. I will use him again
On a trip with our trailer the slide out quit working and the kitchen faucet disintegrated. Called many repair shops from Woodland to Bakersfield with the same result - could not assist for a week or more. These wonderful folks said stop by and they'll do what they can although they're booked solid. Dropped off the trailer next day and they squeezed in a few hours work and fixed both. Everyone there was really polite and it's obvious they truly care about their customers. Certainly were a lifesaver for us as we were on a timetable and couldn't stay anywhere along the route long. Many thanks!
I contacted Mike on Tuesday. He and his employee arrived more than 90 minutes after the agreed upon time. We were having problems with our refrigerator, it wasn't able to stay below 60 degrees. As we live in our rig, this is an urgent situation. Mike made a couple of adjustments to our cooling system and requested that I call him the following morning between 8-8:30am. (He would be at the campground on Thursday.) I called and left a voice message informing him that the temp in the fridge was holding at 60 degrees. It is now late Thursday night and I have not heard from him! I don't understand the lack of communication and customer service. Potential clients beware! This is NOT a company that has any regard for the needs of its customers. There is no integrity to be found in this company. I would NOT recommend Mike's for anything.What a sad commentary for "Mom and Pop" businesses in the USA.
Here it goes after calling every shop in bakesfield them giving me a hard time over extended warranty . And 3 -6 week waiting list just to get an appt I call mike he came over right away dealt with the warranty company fixed my trailer in less than an hr I almost cancled my tripp but thanks to mike were packing up and getting ready to leave thanks so much no hassle get the job done service