Got referred here ...once I went to appointment to see a specialist I needed to make another appointment for a second specialist. Didn't like this idea they should of known from the beginning what I was going for. Plus they even did an eye exam and tried giving me a prescription when I'm not there for that. So 2 wks later I went the second time...2hr wait time!!! And another eye exam!! Wth!! Didn't like the process at all!! Gave it a 2 instead of 1 star because I did end up seeing the knowledge the second specialist had.
Best selection of designer glasses/sunglasses in town! Not only to they have a fabulous showroom featuring the latest, trendiest optical attire, they are unbelievably reasonably priced!!!!! The staff is magnificent!!!! Shout out to Patty and Natalie!!! Excellent customer service!! Could not have been more pleased with my prescriptions and they even filled my prescription glasses that I had bought elsewhere! Way to go Dr. Ratty's office! First class all the way!! Thank you!!!
I recently had an appointment with Dr. Ratty. Although I waited for along time in reception because she was very unprofessional and rude. She stay on the phone for a long time enjoying a ppc (personal phone call) without even greeting me although she was aware that I was there. Then she was rude due to the fact that I was there interrupting her. The Doctor and the rest of the staff was fantastic prompt and caring. I did have to request my eye exam numbers though.
I only had 2 choices with my medical insurance's optical benefit. The office is unnecessarily opulant, too many comely young women. All I wanted was some glasses. The Od that did my exam used some kind of laser or similar device and got the diagnosis instantly but still tried to make it seem like he had to actually focus on me.Worked out fine though.
The wait wasn't too bad. Service was great! I'm a little picky so I took (without exaggerating) about an hour to pick my glasses, the person assisting me was awesome! The Optometrist in general is great! Both with Spanish speakers and with kids! + they have a great variety of glasses.
All the staff is very professional. Dr. Suter is excellent with special needs children. Vision Therapy is fantastic and has improved my child's reading to the point she no longer needs glasses. It's worth it!
ACE is top notch! Their doctors and staff are very friendly and professional. The wait isn't bad for a doctor's office and their facility is very clean and modern. Highly recommended.
Dr Nguyen was very helpful and professional will definitely keep coming back with him. He answered all my questions and concerns promptly
They make quick appointments,you're in and out,the doctor is great and I always get my glasses fast. Been with them for 4 years.
One of the best doctors I've had in a long time. Kind and professional as well as my prescription was accurate. Thanks guys!