I usually do online banking and the times I had an occasion to go inside a bank.. It was Bank of America, 2800 Oswell St., Bakersfield, CA. The tellers are friendly and efficient. I feel bad for them having to deal with a branch manager who's so disrespectful and highly unprofessional and perhaps stressed out! The manager chewed this teller out right in front of me because she wasn't meeting her goal. The teller was in tears.. the branch manager walked away and another teller stopped her to ask a question, she told her to consult the handbook. The employees are victims of unfair treatment in the workplace in the form of bullying, racial differentiation and even pure harassment. Employees are afraid to speak up.. but this branch manager needs to be trained again and possibly anger management. I will never return again to that bank.
This is the worst bank in the city of Bako. It takes hours even to do the most mundane of things. Two hours to close an account?! Take your business elsewhere.
Very Friendly employees, but I honestly feel bad for them. Thank goodness I only have to come here once a month. It is so conveniently located for me BUT they are seriously UNDER Staffed! There is always just 1 to 3 tellers for a line that is always almost to the door!
Awful service. Employees seem unconcerned.
Watch out for the Paypal/Bank of Sierra autopay scam. If you try to close your account with autopay without closing your Paypal these banks will make large sums of money from your account being routed to the wrong place. Watch out for Paypals definition of "Primary account". The Primary account is not the first account to be billed with Paypal. Paypal has their own definition of "Primary account" and Bank of the Sierra profits terribly from it. Look at Paypal/ebay ownership and microfinancing. This is a setup to leach people around the world of their labor and quality of life. Bank of Sierra is doing it in your local area. The secret scam to banking local it will horribly difficult to close your account if you move. They will leach it dry and close it on their own. They can close it once they have your money then send you to collections. They will not allow you to close your own account over the phone. They will keep transactions in Pending status for several weeks. When you try to close your account and mail them a check they will put it through so the amount your sent doesn't match what you own them. Anything they can do to keep you from closing your account. They will max out your overdraft protection and send you to collections. All being enabled by Paypal which is owned by a French Iranian that has all his sentiments with Iran and Iranian allies. Bank of Sierra is here to kill the American economy. Don't trust their philanthropic work. You would have been able to do better for your local area if they didn't rob you of your hard earned money.
This bank has a scam worked out with Paypal. The majority of their profits come from overdraft fees. Paypal conveniently routes your money in the wrong direction and banks like this profit from it. "Primary" account within Paypal is not defined as the account to be billed first through transactions. Autopay transactions will be routed to whatever account you set up when you set up autopay. Nobody would suspect that switching your Primary account wouldn't switch your primary payment with your autopay subscriptions. It's all in the fine print. They make their money by deceiving their customers.
Thieves! I tried to change bank accounts when I moved. This bank charged me $1000 in overdraft fees, refused to close my account just so they could rack up more fees on auto-pays that were directed to the wrong account via Paypal. Look at the profit margins from overdraft fees. Educate yourself! This is a scam. Look at Microfinance, Paypal ownership, and how banks like Bank of Sierra make their money. They rob peoples accounts any time they get a chance. If you ever switch banks and have a Paypal account linked to an old bank, it is best to close your Paypal account before you switch. Switching your new account to Primary within Paypal does not insure your new account will be the account billed from Paypal. Who would have ever thought? Nobody of course. "Primary" account normally means "bill this account first". Not with Paypal. Bank of Sierra profits off this small but convenient misunderstanding that it's customers would naturally have. I can't believe it's legal but it is. Read the fine print if you don't have a job and have the time to sit around reading the fine print. Their ultimate goal is to get you to overdraft by any means possible including but not limited to closing your account, routing your money the wrong direction through misunderstood bank vocabulary, new policies, or just plain being too poor to keep your money in the green after the first overdraft fee. They will drain your account their first chance they get. Banks like Bank of Sierra are nothing but cancers. The secret hell of banking local is that they will rob you if you try to move and bank with someone else. They make it very difficult to close your account so they can rack up more fees before you actually get to close the account.